Complaints and Feedback Mechanism Officer Nigeria Yola

at  Norwegian Refugee Council

NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies, water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance(ICLA), Livelihoods and Food Security(LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM), with a workforce of 370 staff and a presence in key locations such as Maiduguri (In Borno State), Yola (In Adamawa State) and Jos (In Plateau State), NRC can respond to the needs of those affected by the conflict across North-East and North Central Nigeria.
These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.
We are looking for people who are passionate about helping refugees and people forced to flee.
If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate Complaints and Feedback Mechanism Officer to join our team in Area South, Adamawa State

Please refer the Job description for details