Complex Director of Business Travel

at  Sonesta

JOB DESCRIPTION SUMMARY

Complex Director of Business Travel is on site and executes the sales strategy for two hotel, as defined by the Sales Leadership Team, to ensure that occupancy, average daily rate and market share goals are achieved. This includes creating and implementing specific account and/or segment based sales strategies and tactical plans. Production results will be monitored and adjusted to current market conditions to stay nimble and react advantageously to competitors. The Dual Account Director will work directly with management identify specific strategies and tactics to drive revenue according to the hotel’s seasonal demand.

JOB DESCRIPTION

Complex Director of Business Travel role is one of multiple Transient Sales clusters and responsible for supporting Sonesta Redondo Beach & Marina, and Sonesta Los Angeles Airport, Reporting to both Director of Sales and Marketing for (Sonesta Redondo Beach, and Sonesta Los Angeles Airport) the Complex Director of Business Travel is responsible for managing a select group of B2B and Local accounts for a defined cluster of hotels within a region. This position will serve as a trusted advisor for internal and external clients to optimize fair share delivery to Sonesta Hotels in addition to the following key responsibilities: Handle BT responsibilities for clustered hotels and be point of contact for all BT accounts (local and national), wholesale/FIT, consortia, and government markets. Responsible for all related BT duties/task (Rate & System maintenance/VIP coordination, exception processing, B2B and end user customer service) Will represent hotel(s) for any tradeshow, market solicitation activities. On-site/In-Market mandatory in market sales activity required every 4 weeks.
We are looking for motivated, independent, sales -professional with a successful track record within a global sales organization and demonstrated ability to build mutually beneficial complex customer relationships. The successful candidate will be extremely self-driven, possess excellent communication and customer-relations skills and have solid business acumen.

ACCOUNTABILITY:

• Responsible for individual performance and incremental contribution to Sonesta hotels.
• Responsibly collaborate with hotel teams to activate shared account events and activities.
• Responsible for effectively managing time commitments.
• Responsible for meeting and/or exceeding revenue and room night targets.
• Candidate is expected to learn and understand roles, responsibilities and business of the clients with whom we partner with.
• Responsible for using the appropriate account management tools to effectively track activities, opportunities and follow up.
• Responsible for achieving the desired ROI on tradeshow and industry events.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discount

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insuranc