Complex Emotional Needs Pathway Advanced Lived Experience Practitioner

at  Central and North West London NHS Foundation Trust

This is a great opportunity for someone to use their lived experience of CEN related difficulties in South Westminster Community Mental Health Hubs. The role would involve both clinical work and consultation within the Hubs under the CEN Pathway team in Westminster to support the ongoing development of the CEN Pathway.
This post has been developed specifically for people who have a lived experience of recovering from distress which has been understood or diagnosed as ‘personality disorder’ and who have worked for a substantial period as peer workers or lived experience practitioners in systems specific to ‘personality disorder’. Through sharing wisdom and insights from their own experiences, paired with a sophisticated understanding of the theory pertinent to ‘personality disorder’, the Lived Experience Practitioner will consult to colleagues and hold a small caseload, inspiring hope and belief that recovery is possible.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

JOB PURPOSE:

• To deliver care and treatment for service users under integrated mental health hub setting, within the Westminster Complex Emotional Needs Pathway.
• To work as key liaison and outreach professional between the Waterview Centre (specialist Personality Disorder service) and mental health teams in Westminster.
• To provide clinical supervision, consultation and training to staff in the case management of service users, specifically in relation to Complex Emotional Needs.
• To provide insights from own lived experience to relevant parties, including service users and colleagues, regarding the presentation and behaviours of service users within the integrated mental health hub setting, within the Westminster Complex Emotional Needs Pathway.
  Job Flexibility
  The post holder will be required to work flexibly, providing assistance as and when necessary, which may involve them in a developing role.
  Working Relationships
  The working relationship between all members of staff should be mutually supportive, with staff deputising and covering for each other when appropriate.
  Health and Safety
  The Trust has a Health and Safety Policy applicable to all employees. Employees must be aware of the responsibility placed on them under the Employment Rights Act 1996, to ensure that agreed safety procedures are carried out, and to maintain a safe environment for employees, patients and visitors.
  Infection Control
  The prevention and control of infection is the responsibility of everyone who is employed by the Trust. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.
  Improving Working Lives
  Central and North West London NHS Foundation Trust is committed to the principles of Improving Working Lives and all managers are encouraged to follow Improving Working Lives practices. Consideration will be given to all requests for flexible working in line with Trust policy.
  (See more within enclosed job description document)

CLINICAL RESPONSIBILITIES:

To lead on triaging, signposting and coordinating of referrals to the Community Hub Team, specifically in relation to the Complex Emotional Needs (CEN) Pathway
To conduct psychologically informed assessments, care-planning and considering treatment options, in collaboration with service users, carers and members of the multi-disciplinary team, in accordance with the stepped care model
To deliver and co-deliver brief interventions, such as Psychoeducation Groups, Recovery and Wellbeing College courses, and Structured Psychological Support (SPS) for people with personality disorder
To provide time-limited case management for a small caseload of service users, skilfully using own lived experience to foster hope.
Demonstrate and share insights from own recovery to model and mentor a recovery process with service users.
To provide clinical supervision and consultation and training to staff in delivering structured clinical management for people with personality disorder, within the Community Hub Team
To provide liaison to inpatient wards to consult on the management of people with personality disorders, as and when indicated
To provide consultation to GPs in the management of people with personality disorders, as and when indicated
To be able to provide crisis intervention to service users as and when indicated
To be involved in co-delivering structured group based treatments, e.g. MBT or DBT groups, as indicated
To be available to receive clinical supervision from the multi-disciplinary team and clinical supervisors
To keep accurate written and electronic records, including care documentation and risk assessment, and write reports.
To identify safeguarding issues and demonstrate an understanding of safeguarding legislation and its implementation.
To engage in clinical work that will be emotionally intense and where behaviour and communication might be unpredictable
To use reflective practice with colleagues and in clinical supervision, to process the emotional impact of the work and remain consistent and constant in the treatment process

TEAM RESPONSIBILITIES:

To work independently as well as in collaboration with the multi-disciplinary team
To work along other senior team members in the Community Hub Team to co-ordinate the day-to-day work, specifically in relation to the CEN Pathway
To work as key liaison and outreach clinician between the Waterview Centre and the Community Hub Team
To contribute to the strategic development of the CEN Pathway
To support high quality and regular professional supervision of peer support workers locally. To contribute to the annual appraisal of staff who are supervised.
To input to the Trust-wide Peer Support Team around role development, access Senior Peer Supervision and support the promotion of peer and lived experience specific roles within CNWL.
To attend specific team meetings, supervision and staff support
To work in partnership with other agencies (e.g. in-patient units, A&E department, Home Treatment Teams, etc) in planning and delivering care
Management, Supervision and Accountability
To hold a lived experience of recovery from distress made sense of or diagnosed as ‘personality disorder’.
To adhere to CNWL Peer Support and Lived Experience Practitioner supervision policies.
To work with the integrated mental health hub Manager, Clinical Lead for the CEN Pathway, Waterview Team Manager, and other senior staff to ensure clear communication and co-working within the CEN Pathway and with other services.
To engage in regular Senior Peer Support supervision groups and individual discipline specific supervision.
Confidentiality
All information concerning patients/clients and staff must be treated as strictly confidential at all times.
Safeguarding
All staff have a duty to safeguard and promote the welfare of children and adults at risk of abuse.
Staff should be aware of local safeguarding procedures and how to contact named professionals for advice and support as well as reporting any concerns.
Staff are supported with the supervision and training needed to recognise and act on welfare concerns and to respond to the needs of children and adults.
Staff have a responsibility to ensure they are up to date with any safeguarding training.
General
To abide by requirements and roles of Peer Workers/ Lived Experience Practitioners within CNWL.
Rider Clause
This is an outline of the post holder’s duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Trust and Department