Compliance Administrator - UK Insurance

at  Benefact Group

Working hours: Monday to Friday, 9am-5:15pm
Salary: Starting from £25,000.00 (Depending on Experience)
Duration: Permanent
Location: South Ockendon

KNOWLEDGE, SKILLS AND EXPERIENCE

• Demonstrable knowledge of the UK Insurance Industry (Essential)
• Highly organised individualExcellent customer service ability
• Poven Excel and Word experience
• Strong communications skills
• Works well within a team
• Reside within a reasonable commute to our offices in South Ockendon, RM15 5BE and willing to travel to other SEIB offices when required

ABOUT US

SEIB who are proudly part of Benefact Group specialises in an array of distinct fields. We have more than 50 years of experience in horse insurance, more than 40 years of experience in funeral and private hire insurance, and decades more experience in other areas covering both business and personal. This year marks its 60th year of business.
Our main office based in South Ockendon, Essex, with around 130 employees. The key to our success is our continued ability to deliver the highest quality service to all our clients, with client retention at over 90%.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

ABOUT THE ROLE

SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a [job title] to join our South Ockendon office.
We are looking for someone with solid understanding of the UK insurance market and proven experience working within a similar, regulated environment, who is looking to step into the world of Risk & Compliance as part of their next challenge within the insurance industry.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

KEY RESPONSIBILITIES

• Undertaking of internal audits and monitoring for our Group, including Consumer Duty
• Support the completion of local monitoring plans
• Carry out administration tasks within the compliance team
• Promptly report any identified regulatory breaches in line with internal procedures
• Monitor and escalate findings to the Compliance Manager in respect of complaints, customer feedback or other monitoring activities
• Support the business with the review of core processes to ensure up to date compliance
• Monitor contract performance standards for the business
• Maintain the product oversight and Governance documentation including Fair Value
• Carry out and monitor any sub agents
• Understanding and knowledge of the business and its products
• Ensure computer records are accurate and in accordance with company guidelines and procedures
• Ensure that your CPD is actively maintained through various learning methods and record accurately
• Attend Group company conferences and events where relevant
• Maintain a well-respected image, create and maintain high level relationship with all major suppliers/customers/insurers
• Work closely and communicate regularly with all staff to achieve all goals and to establish a “lead by example representation