Compliance and Enforcement Case Officer

at  The Pensions Regulator

ABOUT US

More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

ROLE

We are looking for a Case Officer who will ensure a pro-compliance culture with Automatic Enrolment (AE), including Maintaining Contributions.
Working independently and as part of a team, you will be responsible for undertaking and delivering effective investigations and regulatory outcomes across a range of enforcement options. You will provide effective end to end management of a portfolio of selected cases in line with agreed policies and procedures.
This will involve setting case strategies, carrying out investigations, information gathering work with a wide range of stakeholders (employers, schemes, workers / members), resolving cases through education and engagement, using the regulator’s enforcement powers or escalating where appropriate, and making recommendations for case closure / disposal.

RESPONSIBILITIES

You will:

• provide professional, effective end to end case management to maximise compliance with AE and protect members’ benefits in line with agreed policies and procedures
• make independent decisions on using extensive statutory powers to facilitate the progress of cases. This will include the application of civil fines when appropriate
• be able to undertake high volumes of work and use a risk-based approach to prioritise and escalate cases when necessary
• proactively liaise with scheme providers, savers and other interested parties to secure information in the correct manner, and personally analyse and present findings
• review and challenge documentation provided by stakeholders including payroll related products, reports, company structures, financial information
• identify risk in line with current policies, procedures and statutory guidelines, with prompt escalation of case related risks
• contribute to continuous improvement of processes and knowledge management
• have excellent systems and processes understanding with experience of working across different IT platforms and with the ability to cross reference data

To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 207940 along with:

• a covering letter with details of how your skills and experience meet the role requirements
• a copy of your CV
• details of your notice perio