Compliance Business Oversight Manager

at  TD Bank

JOB DESCRIPTION:

This role reports to the Head of EAP PO.
This position is a newly created role in the EAP PO team and supports various activities within Privacy, with an emphasis on leading the Europe and Asia-Pacific Privacy’s RCM activities as an Oversight Function and Risk Owner, reporting, development, implementation and management of governance frameworks, policies and standards and strategic projects.

Key accountabilities include:

• Maintain the Europe and Asia-Pacific privacy’s inventory of laws, rules and regulations (LRRs) and mapping to Risk Owners.
• Provide objective guidance, support and advice to promote strong privacy controls and processes.
• Work with the Privacy team on meeting RCM accountabilities for the EAP PO as both an Oversight Function and Risk Owner.
• Develop privacy-related risk assessments, metrics and reporting mechanisms to assess the health of the privacy program.
• Support regulatory change for Europe and Asia-Pacific as a jurisdictional Privacy Office Regulatory Change Lead.
• Support industry advocacy activities in relation to upcoming regulatory changes.
• Develop, update, and monitor the effectiveness of privacy related governance frameworks, Policies, and associated procedures, standards and guidelines, ensuring appropriate coordination with stakeholders.
• Support strategic projects and program governance activities (e.g., uplift and maintain Europe and Asia-Pacific Privacy documentation/engagement models in alignment with RCM and risk standards).
• Support strategic transaction due diligence (EAP and/or cross-jurisdictional) to understand privacy risks associated with proposed transactions TD is looking to undertake.
• Maintain strong relationships with key stakeholders and be an ambassador for TD’s privacy program across the organization.
• Contribute to, and support, the execution of the Global Privacy strategy and programs.
• Assess/identify key issues/risks and escalate to appropriate levels, where required.
• Participate fully as a member of the Privacy team through collaboration, sharing of privacy knowledge and expertise and identify ways to innovate our processes.
• Assist in the development, implementation and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines and processes).
• Assist with contract deviations and contracts privacy terms review.
• Assist in the development of annual testing plan and performance of monitoring and testing activities, as needed.
• Lead/support special projects.

Other Qualifications/

Skills/ Experience

• Ability to understand and interpret complex laws and regulations.
• Knowledge of relevant European and international privacy legislation.
• Demonstrate strong:
• ability to work independently, think critically and make decisions;
• collaboration with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;
• attention to detail; and
• organizational and business awareness.
• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.
• Excellent verbal and written communication skills with an ability to interact at all levels of the organization and tailor communications to the intended audience.
• Experience developing governance documentation (i.e., policies, frameworks, processes, guidelines), reporting, and presentations.
• Experience managing enterprise initiatives/projects.
• Proficient in Microsoft Office Applications, Excel, Word and PowerPoint
• Education and Accreditation
• Degree in Law preferred.
• Strong and relevant background within a Privacy, Legal, Compliance and/or Risk Management function.
• An International Association of Privacy Professional (IAPP) certification or other comparable certification, would be considered an asset.

WHO WE ARE

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details