Compliance Coordinator

at  Active Care Group

KNOWLEDGE, SKILLS, AND QUALIFICATIONS:

• Be able to prioritise workload and have good attention to detail.
• Be able to work independently and to a high standard.
• Excellent written and communication skills.
• Awareness of the CQC and/or CIW
• Admin experience/competent in computer systems.
• Be prepared to travel and stay overnight as necessary.
• Flexible working style
• Ability to adhere to deadlines.
• Confident telephone manner.
• A person who loves to be a team player.
• Proactive and dynamic attitude to your career.
• Awareness of relevant statutory legislation, including the Health and Social Care Act, Mental Capacity Act, Health & Safety at Work Act, Care Inspectorate Wales Regulations and/or Care Quality Commission Regulations, and Environmental Health legislation.

JOB PURPOSE:

The Compliance Coordinator will play a critical role in supporting the organisation’s compliance and quality assurance functions. This role will involve monitoring and updating key regulatory records, supporting audits, preparing data for reporting, and assisting with various administrative tasks to ensure the smooth running of compliance operations.
What We Do:
We are dedicated to ensuring the highest standards of support and compliance within our organisation. Our team works collaboratively to monitor, improve, and uphold regulatory, safety, and quality standards across our services. By aligning with our mission and values, we aim to create a safe, inclusive, and efficient environment for both staff and service users.

KEY ROLES/RESPONSIBILITIES:

• Input incidents into the Datix system and manage safeguarding concerns on a designated spreadsheet.
• Monitor and update regulatory and agency spreadsheets to ensure accuracy and compliance.
• Support Service User plans and Risk assessment monitoring processes.
• Update Deprivation of liberty (DoLs) audits and maintain related records.
• Manage consent records for Case Management (CM) and support services.
• Plan and execute Quality Assurance (QA) mailouts and correlate responses for analysis.
• Prepare and compile data for quality-of-care reports, Provider Information Returns (PIR), and annual submissions.
• Update and maintain the Capacity Tracker.
• Conduct audits via Tendable’
• Complete and oversee staff file and house file audits.
• Assist with mock inspections to ensure readiness and compliance.
• Provide diary and planning support for events and training for Registered Manager.
• Arrange responsible individual visits for Welsh clients.
• Ensure appropriate systems, processes, and staff are in place to maintain service user safety and achieve required CIW and CQC standards of care.
• Monitor staff training statistics to ensure compliance with company requirements, including induction and mandatory training.
• Work with the clinical lead and registered manager to administer clinical and regulatory audits throughout the year as directed
• Act as an ambassador for the organisation, maintaining professionalism and promoting the organisation’s values.