Compliance Materials Review & Approval Quality Assurance Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Compliance Materials Review & Approval Quality Assurance team (CMRA) is an important compliance adherence control that reviews both externally facing (either marketing or non-marketing) materials, as well as internal materials (e.g., procedures) that pose potential compliance risk to the Company.
The CMRA process relies on Business Line risk owners reviewing all submissions for their BL and rendering appropriate approval. Utilizing a risk-based approach, the Second Line Risk Management function (in this case Corporate Compliance) performs an oversight and credible challenge role of the compliance risk management by the BL Risk owners.
The CMRA Quality Assurance (CMRA QA) team is a centralized Second Line Oversight team charged with the responsibility of evaluating the quality of reviews of submitted external and internal materials for compliance review by Business Line teams, as documented in the Compliance Approval Tool (CAT) System of Record.
CMRA QA carries out this responsibility through both “Transactional” testing, i.e., individual material submitted review, based on a statistical sample and “Targeted” testing, i.e., testing of existing Business Line CMRA required controls.
Responsibilities:

Reporting to the Head of Assessments & Business Change Management (ABCM) group, the CMRA QA Manager will have the following key responsibilities:

• Lead a team of professionals performing QA testing (QA Analysts), providing ongoing coaching and development
• Own the testing methodology and approach; perform ongoing review to continually improve testing approach and risk coverage
• Accountable for timely completion of monthly and ongoing testing, providing reasonable assurance that compliance risk posed by materials has been identified and appropriately mitigated
• Engage with both Corporate Compliance and BL Risk Managers, as needed to address questions and
• Review BL Action Plans for Material Exceptions identified; approve, and track completion on a timely basis
• Provide value-added recommendations to BL Risk teams to more holistically improve CMRA controls
• Provide monthly reporting, utilizing internal QUEST tool: Share trends, insights and recommendations
• Periodically provide training for BL and Compliance Risk Management teams, as needed
• Escalate concerns with both 1LOD and 2LOD Risk leadership, as appropriate

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically, more than eight years of applicable experience

Preferred Skills/Experience

• Knowledge of key banking regulatory requirements
• In-depth knowledge of U.S. Bank’s banking products and services
• 1-3 years of experience as a people manager, with aptitude in coaching and developing high-caliber professionals
• Excellent analytical skills
• Effective writing and presentation abilities
• Strong relationship building and partnering skills
• Effective problem-solving and influencing abilities
• Maintains high level of confidentiality, integrity and professionalism.
• CRCM (Certified Regulatory Compliance Manager)
• Prior experience in Marketing materials review

Previous experience testing/audit roles
The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Reporting to the Head of Assessments & Business Change Management (ABCM) group, the CMRA QA Manager will have the following key responsibilities:

• Lead a team of professionals performing QA testing (QA Analysts), providing ongoing coaching and development
• Own the testing methodology and approach; perform ongoing review to continually improve testing approach and risk coverage
• Accountable for timely completion of monthly and ongoing testing, providing reasonable assurance that compliance risk posed by materials has been identified and appropriately mitigated
• Engage with both Corporate Compliance and BL Risk Managers, as needed to address questions and
• Review BL Action Plans for Material Exceptions identified; approve, and track completion on a timely basis
• Provide value-added recommendations to BL Risk teams to more holistically improve CMRA controls
• Provide monthly reporting, utilizing internal QUEST tool: Share trends, insights and recommendations
• Periodically provide training for BL and Compliance Risk Management teams, as needed
• Escalate concerns with both 1LOD and 2LOD Risk leadership, as appropriat

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la