Compliance Officer

at  Cottsway

ABOUT US

Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire.
We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers.
We have some of the strongest financial and governance ratings in the sector and we are committed to doing more to help people in housing need, with a robust development programme.

We are proud to:

• Reinvest our profits every year not only to create more homes, but also to ensure our existing customer’s homes are kept in great shape, with an in-house team of skilled tradespeople who carry out this work.
• Put our customers at the heart of everything we do, with a dedicated team of housing, neighbourhood, financial and welfare officers to provide support where needed.
• Be active in and bring social value to our local communities.

We are looking to recruit a Compliance Officer to join our Assets Team. The focus will be to manage business processes for assuring compliance relating to our properties. This principally relates to the cyclical servicing activities which Cottsway are responsible for.
You will work with residents, expert advisors, contractors and other Cottsway teams to ensure that servicing is carried out, recorded and any remedial work is carried out and recorded. You will analyse data and report on findings, define and improve business processes to help improve our compliance activities. You will become the team data ‘expert’, supporting the team with database management activities.
To be successful you will need in-depth experience of managing databases, including the development of business processes and reporting. Strong Microsoft Excel and data analysis skills are essential, together with good communication skills. Specific subject matter knowledge is not required.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
A full driving licence with use of a vehicle is essential.
Cottsway promote and fully support agile working, it has become an important part of how we operate. We give our employees the technology and flexibility to be able to work from locations outside of the office and to agree working patterns that fit around personal commitments, creating opportunities for better work/life balance.
Benefits include 25 days annual leave pro-rata (rising to 28 days after 2 years’ service), a pension scheme with a generous employer contribution of up to 10%, discounted gym and swim membership, and access to an Employee Assistance Programme. Additional benefits include electric vehicle lease scheme and Costco membership after completion of probation period.
For an informal chat about the role please contact Debbie Scott, Compliance Manager on 01993 890094.