Compliance Officer (Housing Repairs and Maintenance)

at  Reading Borough Council

Job description
We are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home.
We are dedicated to ensuring safe, comfortable, and high-quality living environments for our residents. With a commitment to excellence and regulatory compliance, we manage and maintain a diverse housing portfolio to meet the needs of our communities. Join us in shaping the future of housing with integrity and care.
As we continue to expand our operations, we are seeking a dedicated Compliance Officer (Housing Repairs and Maintenance), you will play a critical role in ensuring that our housing repairs and maintenance operations are fully compliant with relevant legislation, industry standards, and best practices.
You will work closely with internal teams, contractors, and stakeholders to maintain our high standards of safety, efficiency, and customer satisfaction.
We support agile hybrid working arrangements and would envisage this role being delivered through a mix of remote and on-site working.

ABOUT THE ROLE

We need you to provide compliance and health & safety advice and manage training to the Housing Repairs & Maintenance service.

Main duties and responsibilities:

• To provide a high level of technical health and safety advice and manage the training requirements to the Housing Repairs & Maintenance service, in order that the Council can fulfil its legal obligations.
• To advise and work with senior managers within Housing Repairs and Maintenance service and the wider Housing and Communities Service providing advice and technical support on all housing repair health and safety matters.
• To carry out regular spot checks and desk top reviews to provide assurance that external subcontractors are fulfilling their contractual and statutory obligations.
• To provide assurance that the Council’s internal Housing Repairs and Maintenance teams are meeting their statutory obligations and that suitable processes and procedures are in place and being followed.
• Prepare and deliver reports, making recommendations for action where required.
• Represent the Housing and Communities Directorate at both internal and external health and safety groups.
• Actively promote a culture of safety and safe working across the Housing and Communities Service
• To design, manage and deliver a range of health and safety training courses and/or material for managers and employees across the Housing and Communities Service
• To carry out site visits to monitor the activities of the Housing Repairs contractors.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

The following experience is required for this role:

• Full professional qualification - must have a NEBOSH General and NEBOSH Construction, and working towards your NEBOSH Diploma or equivalent NVQ level 6 within the next 12 months.
• experience working in the housing Trades / Construction and/or construction industry
• Able to provide advice and assistance on compliance to managers at all levels across a diverse range or operational services.
• Experience of reviewing processes, systems, and risk assessment
• Confident writing reports and presenting information to senior managers making recommendations to control complex risks.
• Demonstrable experience in delivering and designing health and safety training