Compliance Officer (Mortgages)

at  ITSync

We are seeking an experienced Compliance Officer/Legal Expert with recent knowledge of:

• Regulations of Dutch mortgages
• Operational knowlegde of mortgage related processes, policies and systems.

WHAT YOU WILL BRING

We are looking for smart, driven individuals who are eager to grow and take on responsibility.

WHAT YOU WILL DO

As a Compliance Officer within the Conduct Compliance & Ethics (CC&E) team, you will focus on both the ‘what’ and the ‘how’ of compliance within the content areas related to mortgages. You will support the team and Expert Lead in achieving DBNL’s mission by ensuring ING remains compliant by design and by choice.

IN THIS ROLE, YOU WILL:

• Provide advice and guidance on compliance-related topics, acting as a coach and mentor to team members.
• Assist the Expert Lead in operational management, including reporting and decision-making.
• Contribute to improving organizational processes by enhancing reporting and coordination, particularly during audits or when responding to senior management requests.
• Play a key role in the team’s deliverables and KPIs, working collaboratively with other team members.

KEY RESPONSIBILITIES:

• Support the steering and management of mortgage compliance, setting risk-based priorities for the content areas.
• Assist the Expert Lead in operational decision-making and provide accurate, timely reporting on compliance risks within the mortgage domain.
• Collaborate across teams within the Tribe to ensure a unified approach to compliance.
• Define compliance requirements, establish mandatory policies, and provide guidance to ensure the effective implementation and embedding of these standards.
• Advise and train business stakeholders on compliance matters, assisting them in mitigating risks and ensuring DBNL remains within its risk appetite.
• Establish and maintain strong, sustainable relationships with key stakeholders, ensuring a clear understanding of their challenges and opportunities.

TO SUCCEED IN THIS ROLE, YOU’LL NEED:

• You are a senior Compliance Expert with at least 7+ years of experience in Compliance, Risk, and/or Non-Financial Risk (NFR) within a banking environment.
• Solid knowledge of the Dutch mortgages market and applicable rules and regulations.
• Strong understanding of customer protection and privacy-related policies and regulations.
• Excellent collaboration skills and the ability to work effectively across functional lines.
• A university degree (or equivalent).
• Fluency in English and Dutch (both written and verbal).