Compliance Officer

at  The Christie NHS Foundation Trust

This is an exciting opportunity for a forward thinking and motivated individual to support the organisational processes to ensure regulatory and statutory compliance.
The post holder will support the Compliance Lead in the implementation and oversight of systems and processes to ensure that the organisation has a clear understanding of its compliance with external regulation and statutory requirements, to ensure quality, safety and experience is optimised.
The role will also include providing specialist support and advice to the clinical divisions in undertaking self-assessments, data collection and assurance against related internal and external accreditations and inspections.
The position offers a great opportunity to develop and apply governance, administrative and project management skills and experience in a supportive and dynamic team.
the level of compliance and quality standards for Trust wide internal and external agency inspections and accreditations.
This will include acting as a responsible lead for defined pieces of work with delegated responsibility from the Compliance Lead.
The successful candidate must have significant administrative, project support and/or performance experience. With demonstrable evidence of effective team working in a change environment.
Whilst experience in a healthcare setting may be advantageous it is not essential to the post.
This will also include responsibility for providing organised, effective, and proactive support to ensure organisational preparedness and coordination of internal and external assessments, inspections, or accreditations.
The ability to organise, prioritise, meet tight deadlines and attention to detail is essential for this position
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
The Quality & Standards Division strives to ensure quality and governance systems are in place, monitored and reported as required to deliver high standards of practice across the organisation and support internal and external regulatory requirements to support and advance The Christie NHS Foundation Trust’s vision of providing the best patient experience, care closer to home, best patient outcomes and leading cancer care.
As a key member of the Quality and Standards team, if you have the necessary skills and abilities and would like to join our supportive and friendly team, we would like to hear from you.

To support an assurance process for the organisation to provide oversight of the level of compliance and quality standards for Trust wide external agency inspections and accreditations – e.g., Care Quality Commission (CQC), Organisation of European Cancer Institutes (OECI), Health and Safety Executive etc.
Responsible lead for defined pieces of work with delegated responsibility from, the Compliance Lead.
To assist in the undertaking of a gap analysis of compliance against CQC Standards for each core service and support Divisional teams to develop action plans that address these gaps and that these action plans are monitored.
To interpret and assess complex facts, data, situations and appropriately advise where a range of options are available.
Use existing frameworks and processes (for example risk management structure) established across the organisation to support improvement and maintenance of high standards.
Alongside the Compliance Lead, support to guide and underpin areas of divisional responsibilities in relation to any inspections, assessments and accreditations, internal or external.
To contribute to the collation of regular reports, as required, on progress against compliance and action plans.
To advise and support processes and actions where it is anticipated or identified that compliance has or may not be met.
To have an awareness and be able to support the gap analyses undertaken across all registered locations and how they feed into a strategic gap analysis that links to the Trust’s corporate risk register and Board Assurance Framework.
To assist the Compliance Lead in providing the Chief Nurse & Executive Director of Quality, the Executive team, and Clinical Divisions with support and direction in all aspects relating to external inspections and accreditations
Supporting Trust organisational leaders in undertaking self-assessments against regulatory and statutory requirements aligned to external inspections and accreditations, using persuasive, motivational and negotiating skills.
To contribute and support the Compliance Lead in the coordination and preparation for trust wide onsite inspections and accreditations from external regulatory or quality agencies.
To support any CQC enquiries and information requests, and contribute, as appropriate, to any responses.
To be responsive in a timely way due to the nature of the unpredictability and urgency of associated requirements in relation to external data requests and inspection/accreditation processes. This may on occasion require a degree of flexibility in relation to working patterns.
To work alongside the Compliance Lead and Chief Nurse in supporting positive working relationships with CQC representatives/relationship managers.
Participate in the Trust internal inspection programmes – for example Christie CODE, assisting in the triangulation of patient safety data escalating any issues identified during compliance visits appropriately with the Compliance Lead.
Contribute to a culture of innovation and quality improvement. Support appropriate teams and services in the delivery of the highest standards of professional care that demonstrates full compliance with regulatory professional requirements.
Working with the Trust’s communications lead to ensure that updates can be shared with all staff on a regular basis in formats that are accessible to all staff groups and are innovative, engaging, and supportive.
Consistently demonstrate the personal qualities and characteristics enshrined within the Healthcare leadership model, the Christie Leadership framework and the Trust Values and Behaviours within the Trust and externally.
Following prescribed Trust policies and procedures in all relevant aspects of management.
Ensuring that projects are delivered within the available resources and agreed timescales, providing regular reports, and raising significant problems/issues in a timely manner so that early remedial action can be taken.
Networking and liaising with relevant colleagues to ensure trust wide preparedness for any future regulatory inspections.
Support the Compliance Lead in coordinating, facilitating, or delivering any appropriate guidance or training in relation to CQC assessment framework or other external inspection and/or accreditation processes.
Work collaboratively with the Q&S directorate team to contribute to cost/value improvement programmes, efficiently using available resources.
Support the reporting of quality measures to the Trust Board.
Demonstrates the agreed set of values and accountable for own attitude and behaviour