Compliance Support Officer

at  GOAL

ABOUT US

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 15 countries across the globe with a dedicated team of 3,500 personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

SKILLS & QUALIFICATIONS:

• Ability to navigate and input data efficiently
• Basic Troubleshooting Skills: Ability to diagnose and resolve basic IT-related issues encountered during case processing (system navigation, input errors)
• General Software Proficiency: Comfortable using Microsoft Office, especially Excel, PowerPoint, and Word. Knowledge of tools like Outlook for communication
• Accuracy and Attention to Detail: Ensure data integrity and accuracy while processing and analysing case information
• Strong written and verbal communication skills for case documentation and internal/external communication
  GOAL offers staff flexible working with our hybrid model, we require our HQ employees to work 2 days per week from our office in Dun Laoghaire, Dublin
  We strongly encourage you to apply even if you do not meet every single requirement listed. At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment.hq@goal.ie
  GOAL commitment to Diversity, Equity and Inclusion:
  GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to receive applications from women (and other underrepresented groups). We know that the more inclusive we are, the better our work will be.
  All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

GENERAL TERMS AND CONDITIONS

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document

JOB PURPOSE

The Compliance Support Officer is part of the HQ Compliance Team and will assist the Legal Team on governance/admin work as necessary. The Compliance Team is responsible for ensuring that GOAL has the systems, processes and training in place to support staff in meeting institutional donor compliance requirements. This is a critical role in the organisation because of the importance and centrality of donor compliance and donor contract management in maintaining GOALs cash flow, managing risk arising from non-compliance, maintaining good external donor relationships and for future donor funding. The team collaborates closely with other functions in HQ and with compliance functions in country offices in order to support effective donor compliance and donor contract management. The team works with the Country offices to ensure improved standardization and quality in donor contract management and compliance.

ACCOUNTABILITY WITHIN GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.