Comptroller - Open Records Specialist (Program Specialist IV)

at  COMPTROLLER OF PUBLIC ACCOUNTS

Comptroller - Open Records Specialist (Program Specialist IV) (00047806)
Organization: COMPTROLLER OF PUBLIC ACCOUNTS
Primary Location: Texas-Austin
Work Locations: Lyndon B Johnson Building (304-00001) 111 E 17th Street Austin 78774
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 1573
Salary Admin Plan: B
Grade: 20
Salary (Pay Basis): 5,416.00 - 5,916.00 (Monthly)
Number of Openings: 1
Overtime Status: Exempt
Job Posting: Feb 3, 2025, 4:08:03 PM
Closing Date: Feb 14, 2025, 11:59:00 PM
Description

APPLICATIONS MUST BE FILED AT

https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00047816&tz=GMT-5:00&tzname=America/Chicago
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas’ accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller’s office

GENERAL DESCRIPTION

The Property Tax Assistance Division (PTAD) provides technical assistance to local governments and taxpayers on property tax issues. PTAD is split into two areas, Appraisal Operations and PTAD Programs, allowing the Division to meet customer needs and implement statutory requirements in many innovative ways. Apply to become a part of this collaborative, growth-oriented Division today!
For more information about PTAD go to https://comptroller.texas.gov/taxes/property-tax/about.php
This position is under the Data Analysis and Technical Assistance, Education and Communications Team within the PTAD Programs area. The individual selected for this position will be responsible for responding to all manner of Open Records requests.
This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications

EDUCATION:

• Graduation from an accredited four-year college or university with a bachelor’s degree
• Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
  Preferred Education: Graduation from an accredited four-year college or university with a bachelor’s degree or master’s degree in business, communications, education, English, finance, government, public policy, or a related field.

EXPERIENCE:

• Four (4) years of experience developing, editing, and/or revising public information and external communications including publications, forms, website content, surveys, reports, and/or training materials.
• Two (2) years of experience providing customer service and research.
• Two (2) years of experience using Microsoft Word, Excel, and PowerPoint programs.

Preferred Experience:

• Experience working in the Texas property tax system.
• Experience researching and citing legal statutes and professional texts.
• Experience in government in a state agency, local government entities or legislative office.
• Experience using Adobe Acrobat Pro to edit documents.
• Experience reviewing and monitoring legislation.

Substitution: One (1) additional year of full-time work experience in the property tax field or as stated above may substitute for thirty (30 semester hours) of the required education with a maximum substitution of 120 semester hours (four years.)

VETERANS:

To receive veteran’s preference, a copy of your DD214 (Member 4) is required.
Surviving Spouses or Orphans must provide DD 1300 or DD 214.
Required documents must be attached to the application when it is submitted in order to receive veterans’ preference.
Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

• Analyze and evaluate open records requests, tracks, and completes requests, including the School District Property Value Study Data Release. Assist customers with open records technical issues and follow-up requests.
• Review division published materials to reflect all generally accepted appraisal practice reference materials as required by statute. Timely develops and publishes data on website in reports and data visualization tools. Assist with design, development, and maintenance of division data portal or other data display tools.
• Evaluate and verify local government reimbursement requests for 100 percent disabled veteran exemptions, including working with entities, verifying application information, making determinations of qualification for funding based on total requests and biennial appropriation amount, and overseeing the process for sending payments.
• May develop and implement division surveys including collecting and entering data collected outside of the electronic survey instrument. Analyzes and evaluates data collected using statistical tools, methods, and techniques. May train internal and/or external customers regarding survey tools and/or survey implementation.
• May assist in the development and release of published information and division communications. May assist with division legislative functions.