Computer Repair - Tech Support - Computer Sales - Field Support

at  EasyITGuys

=== ABOUT US ===

Established in 2009, EasyITGuys is a family-owned technology company that has been providing exceptional IT services to a diverse range of clients. From families facing technology challenges to businesses with hundreds of employees. Headquartered in Polk County, Wisconsin, we extend our services to clients across the United States. Our commitment is to offer high-quality service and support, tailored IT solutions, and proactive cybersecurity measures. We embrace every day as an opportunity to be the best while having fun!
Learn more about us at this links: About Us (mission, vision, company values), Client Ticket Surveys, and Public Reviews (Google, Facebook, BBB, Yelp)
Connect with us: Facebook, Linkedin, Google, X (Twitter), and Instagram

===REQUIRED SKILLS OR EXPERIENCE===

• 1 year of sales and customer service experience
• 1 year of technology support or repair experience
• Local candidates preferred (no relocation package) - within 30 miles
• Must have IT/Technical knowledge aptitude and/or an interest in technology
• Proficient with Windows Operating Systems and Microsoft Office
• Troubleshoot and replace hardware and components
• Install operating systems, software and drivers
• Ability to troubleshoot and replace computer hardware and components
• Knowledge of hardware/software terminology and concepts
• Excellent communications skills and the ability to instruct non-technical users
• Ability to stand on feet for the entire shift

===BONUS POINTS - PREFERRED SKILLS===

• Typing speed of 60+ WPM
• 1-3+ years providing end user tech support
• 1-3+ years customer service
• 1-3+ years in a sales/retail position
• 1-3+ years providing onsite technical support

Please refer the Job description for details