Concierge All-Rounder

at  Marriott International Inc

Job Number 24137404
Job Category Rooms & Guest Services Operations
Location Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Concierge, opportunity awaits.
We are looking for Full Time and Part Time Concierge All-Rounders to join our Front Office Team!

THE ROLE:

As a Concierge All-Rounder you will be an ambassador for the hotel and deliver exceptional service to our valued guests. The successful candidate will be provided with the opportunity to work in all aspects of the Concierge Department including duties of Bell Desk, Porter, and Valet, allowing a well-rounded skill set.

KEY RESPONSIBILITIES:

• Welcoming all guests using a polite and friendly manner
• Assist with Concierge duties including; Valet parking cars, assisting with guest luggage and deliveries whilst taking a proactive approach to assist the rooms division wherever needed
• Be fully conversant at all times with activities and facilities within the hotel, operating hours, costs, etc., as well as all aspects of Brisbane and its services, specifically tourist attractions, restaurants, theatre, shopping, etc.
• Ensure the foyer areas, driveways and Porte cochere are in a spotless condition at all times.
• Ensure the Concierge Desk is adequately stocked with stationery and all other requirements, eg. maps, tourist information, etc
• Valet park cars taking the utmost care as per departmental procedure.
• Be aware and adhere to all Brisbane Marriott core policies.