Concierge at Barton Cottage Wing (ICU)

at  Shaw Healthcare

WORKING HOURS: EVERY SUNDAY - 12.15PM - 14.15PM (ADDITIONAL HOURS MAY BE AVAILABLE)

Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……
Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Shaw healthcare is all about. We look to provide as much flexible working as possible to secure your work/life balance.
Shaw healthcare is looking for a Concierge to join the team at Barton Under Needwood. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Barton Under Needwood has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.
Concierge are a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of ‘wellness, happiness, and kindness’.

In order to facilitate multi-skilling for this post, it is likely that the job holder will be called on to carry out the following duties:
Maintain effective communication with Care Staff, Service Users and visitors, and respond to the needs of Service Users.
To welcome and be courteous to all visitors to the Service.
Check safety and security of home as Resident is arriving and leaving
Assistance with shopping lists and shopping porterage
Assistance in using restaurant and obtaining cooked meals and light refreshments.
Room Service
Assist with arranging Taxi’s, delivery of newspapers and post
Provide sufficient supplies of clean crockery, cutlery and cooking utensils for each meal service.
Support with personal laundry/removal of domestic waste
You may be required to undertake any other duties as requested by your Manager.
We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including: