Concierge Nurse Consultant

at  Gallagher

Introduction:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Gallagher Bassett’s GBCARE division is looking for a nurse to join its new Clinical Concierge group. CC is an innovative and exciting early intervention offering to improve claim outcomes through proactive process from day 1. Results from our pilot programs are showing tremendous value in terms of claim cost reduction and claimant satisfaction. We are now embarking on this journey to scale this product and offer it to all our clients.
This is an opportunity to join a growing team where you can expect to learn and contribute in a number of different ways. The role would be based in a high velocity process-based setup where the nurse would be expected to handle up to 5-7 new cases a day. The position entails getting trained in and be effective in using a modern technology platform for case management, workflow and communication. There will also be career growth opportunities as the team expands.

How you’ll make an impact:

• Perform risk assessment via an empathetic interview of the injured worker over the phone.
• Provides outstanding claimant service and builds trust with the injured worker.
• Sets the in terms of what level of clinical oversight is needed on the claim.Keep all parties - injured worker, claims adjustor, physician, referral source
• 
  
• informed on case progress.

• Help facilitate direction of care, including referrals to different providers, by delegating to and other support staff.
• Reviews medical records post appointment and checks for compliance with Evidence Based Medicine
• Determines if the claim needs ongoing nurse oversight
• Works collaboratively with support nurse and other support staff and ensures all delegated tasks on the case are getting done.

About you:

Required:

• Degree from applicable program of training and a minimum of 3 years clinical experience in an acute care setting required.
• Active Registered Nursing license or equivalent within the state of practice or states in which CM is performed.

Please refer the Job description for details