Concierge - Part-time

at  PeopleCare Communities

We are looking for a motivated, customer service oriented individual to join our team as a Concierge.
peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes. Our staff are engaged, enthusiastic and strive to exceed expectations. We are always looking to hire talented and caring new people, who want to make a difference and who embrace change with a positive attitude. Investing in staff wellness, recognition, education, and leadership development is a priority.
Named one of Canada’s Best Managed Companies for eleven years in a row, peopleCare is also accredited with Exemplary Standing. These distinctions are thanks to our outstanding team of skilled and dedicated people working collaboratively with our partners to drive excellence in operations, care, and services. Our teams are committed to social impact and going Beyond Ourselves in our communities.
These are exciting times at peopleCare, as we are growing fast and continue to seek new opportunities to raise the bar in Changing the World of Senior Living! That’s where your talents and ideas come in. If you enjoy working with people – and want to create meaningful experiences for our residents, families, staff, and partners – apply to the fantastic opportunity below!

SUMMARY:

As a member of the peopleCare Communities team, this position will provide administrative and front desk support for the Home while ensuring efficient office practices and peopleCare standards are met. This position provides first contact with residents, families, staff and visitors therefore representing peopleCare Communities’ mission, vision and values are of paramount importance.
Reports to: Director of Administration

SKILLS & ABILITIES:

• Must be mature and possess good communication and interpersonal skills with ability to exercise tact and diplomacy in dealing with residents, staff and visitors. Must be in good physical and mental health.

JOB SEPCIFICATIONS:Education and Experience:

• Must have a good knowledge of Business, English and office procedures. Elementary Bookkeeping and experience in handling cash. Previous satisfactory experience in the routine operation of a Business Office.
• Grade 12 Graduation or approved departmental equivalent

Under supervision, performs a variety of accounting functions, clerical and receptionist duties associated with the daily operation of an effective business office.

• Process accounts payable including verifying totals and coding as required.
• Process accounts receivables including verifying totals.
• Process daily bank deposits for resident accounts receivable account.
• Ensure that work station is safe and adhere to Occupational Health and Safety requirements.
• Maintain departmental files and records, including correspondence, forms, and routine office records and reports
• Receive incoming mail and co-ordinate distribution, and process outgoing mail.
• Answer telephone, greet visitors, and receive routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel.
• Participates as a member of the work team and provides support to the other members of the team
• Perform other related duties as may be assigned by the immediate supervisor.
• Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures
• Works safely to reduce the risk of injury to self, co-workers, and residents
• Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
• Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy.

JOB SEPCIFICATIONS:Education and Experience:

• Must have a good knowledge of Business, English and office procedures. Elementary Bookkeeping and experience in handling cash. Previous satisfactory experience in the routine operation of a Business Office.
• Grade 12 Graduation or approved departmental equivalent.