Concierge

at  Seasons Retirement Communities LP

St. Catharines, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024USD 17 Hourly18 Sep, 2024N/ACommunication Skills,Office Procedures,Retirement Communities,DiplomacyNoNo
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Description:

YOUR OPPORTUNITY!

We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and efficient manner in accordance with the policies and procedures of Seasons.

QUALIFICATIONS OR SKILLS REQUIRED:

  • Covid-19 vaccination is mandatory
  • Basic knowledge and understanding of office procedures
  • Strong Communication Skills; both oral and written
  • Exceptional Customer Service and Conflict Resolution skills
  • Strong communication skills; both oral and written
  • Ability to exercise tact and diplomacy in dealing with residents, service team members and guests
    All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.
    Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.
    We thank all applicants for their interest. However only those selected for further consideration will be contacted.

Responsibilities:

WHAT YOU WILL DO:

  • Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
  • Receives incoming mail and co-ordinates distribution, and process’ outgoing mail
  • Provides services and interacts with residents and resident family members in a professional manner
  • All other duties as assigned

NOTE DURING COVID-19: AT THE OUTSET OF THE COVID-19 SITUATION IN CANADA, SEASONS RETIREMENT COMMUNITIES IMPLEMENTED HEIGHTENED PRECAUTIONARY PROTOCOLS IN ALL OF OUR HOMES. WE CONTINUE TO FOLLOW THE ADVICE OF PROVINCIAL AND FEDERAL GOVERNMENTS, OUR SECTOR REGULATORS AND LOCAL PUBLIC HEALTH AGENCIES. JOB RESPONSIBILITIES ARE BEING REVIEWED AND ADJUSTED ACCORDINGLY TO ENSURE THE WELL-BEING OF THE SUCCESSFUL CANDIDATE.

Line 3 Evenings: 4-8pm
Line 3 - 20 hours bi-weekl


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

HR / Administration / IR

Health Care

Graduate

Proficient

1

St. Catharines, ON, Canada