Concierge

at  Seasons Retirement Communities LP

Hourly, Casual
3338 Wesbrook Mall, Vancouver, BC V6S 0A6
Casual Employees are employed to relieve position occupied by full-time and part-time employees. They should be available for Morning, Day and Evening shifts (7a-3p, 10a-6p, 3p-11p).

YOUR OPPORTUNITY!

We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and efficient manner in accordance with the policies and procedures of Seasons.

QUALIFICATIONS OR SKILLS REQUIRED:

• Covid-19 vaccination is mandatory
• Basic knowledge and understanding of office procedures
• Strong Communication Skills; both oral and written
• Exceptional Customer Service and Conflict Resolution skills
• Strong communication skills; both oral and written
• Ability to exercise tact and diplomacy in dealing with residents, service team members and guests
  All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.
  Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.
  We thank all applicants for their interest. However only those selected for further consideration will be contacted.

WHAT YOU WILL DO:

• Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
• Receives incoming mail and co-ordinates distribution, and process’ outgoing mail
• Provides services and interacts with residents and resident family members in a professional manner
• All other duties as assigned