Conference and Banqueting Floor Manager

at  Hilton

London W2 1JU, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025GBP 31500 Annual24 Oct, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Manage all Conference and Banqueting floor operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Awareness of trends and propose ideas to build the range and quality of Conference and Banquet
  • Optimise sales and contain costs, identifying any areas for action
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure that training is carried out on an ongoing basis
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Assist other departments wherever necessary

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

IT

Graduate

Proficient

1

London W2 1JU, United Kingdom