Conference and Events Sales Coordinator

at  Cork International Hotel

TITLE: “CONFERENCE AND EVENTS SALES CO-ORDINATOR” JOB DESCRIPTION

Place of Work: Conference Sales office at the Cork International Hotel
Report To: Conference and Events Sales Manager

SCOPE AND GENERAL PURPOSE:

To analyse and generate all relevant business for the Cork International Hotel. Quality and quantify all business appropriate to the hotel and seek advice from the Conference and Events Sales Manager. Liaise with all clients, ascertaining their requirements and coordinating these needs to ensure the successful execution of all events (large or small) at the hotel.

SALES TASKS:

To ensure that all email and phone enquiries for meeting and events at the hotel are answered within 2 hours of receiving the detail (this applies Monday - Friday)
Taking responsibility when creating both individual and company profiles in Guestline to include all details from Company Name | Full Address | Company Contact Name | Contact Landline/Mobile | Company Email Address
Co-ordinating weekly tele sales calls as directed by the Conference and Events Sales Manager to past events for repeat business or cross-promotion of our sister hotels “Cork Airport Hotel” and “The Metropole Hotel Cork”.
Help co-ordinate all wedding business for the Cork International Hotel
Assist with the delivery of between 2-4 wedding showcases at the Cork International Hotel each year
Do all site inspections to the standard of the SOP created by the Conference and Events Sales Manager and Group Corporate & MICE Sales Manager
To assist with external shows and attend Trade Exhibitions and consumer shows to promote Trigon Hotels (mainly Leisure focused & local MICE) when requested
To be constantly aware of new business opportunities and action these.

ADMINISTRATIVE TASKS:

Report on weekly & monthly C&E sales activity and revenues for the hotel to the Conference and Events Sales Manager
Updated Business on the Books report to the relevant departments on a monthly basis
Help prepare and assist on monthly forecast reports for the hotel for C&E revenues
Co-ordinate and apply the new Trigon Hotels Monthly Meeting Room Occupancy report into your daily activities for the hotel.
Updating Trigon Hotels CRM system with all enquiries / all bookings / all sales leads / all individual contact details
To monitor and control provisional and confirmed events bookings and ensure they are confirmed with us and that no double bookings occur.
To ensure every event in the hotel receives an event contract (all bookings) which must be signed by the client.
To ensure that all necessary office stationery requirements are in place.
Updating company profiles in Guestline with client notes & requests
Request Weekly Feedback from all clients booked through the Conference & Events Department