Conference and Events Supervisor

at  Apex Hotels Ltd

Job Ref: 11740
Branch: Apex Grassmarket Hotel
Location: Apex Grassmarket Hotel , Edinburgh
Salary/Benefits: £13.10 per hour plus excellent benefits, perks and paid overtime
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 16/01/2025
Closing date: 17/02/2025

STARTING YOUR JOURNEY:

As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories . No two days are the same in Conference and Events with a variety of corporate events, wedding and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.

• Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
• Ensure staff provide excellent customer service during each event.
• Serving food and beverages to the guests.
• Delivering the highest standards in service and presentation.
• Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
• Resolve any guest requests and aim to fulfil any special requirements during the event
• Being responsible for ensuring all working areas are kept clean and tidy.
• Taking responsibility for stock taking.
• Assist with the training and development of Team members

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:

• Previous experience in a Conference and Events role
• Ideally has evidence of supervisory training
• Can deliver excellent standards
• Uses own initiative
• Has a strong customer service attitude
• Holds a genuine desire to provide a warmer welcome to our guests.

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!

• Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
• Ensure staff provide excellent customer service during each event.
• Serving food and beverages to the guests.
• Delivering the highest standards in service and presentation.
• Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
• Resolve any guest requests and aim to fulfil any special requirements during the event
• Being responsible for ensuring all working areas are kept clean and tidy.
• Taking responsibility for stock taking.
• Assist with the training and development of Team member