Conference & Banquet Assistant Manager

at  OLD THORNS HOTEL RESORT

We are seeking a confident Conference & Banquet Assistant Manager to take lead in delivering consistently high standards of customer service and to ensure the smooth running of conferences, events and weddings.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:

• Have a proven record of service excellence
• Possess the ability to motivate, inspire and train a team
• Adopt a hands on approach and lead by example
• Have immaculate personal presentation skills
• Have a passion for delivering excellent customer service
• Be efficient, organised and have excellent communication skills
• Possess strong industry and food knowledge and be able to advise guests on food and beverage choices and accompaniments where necessary

WE CAN OFFER:

• A competitive salary
• Meals whilst on duty
• Company pension scheme
• Learning & development opportunities
• Discounted membership to our fantastic on-site health club
• Company Uniform
• Employee Assistance Programme
• Free on-site parking
• Company discounts
• Long service awards and employee recognitions
  Old Thorns is a four-star countryside resort in Liphook, Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference and function facilities, health club, beauty spa, restaurants and bars and a championship golf course.
  Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
  Job Types: Full-time, Permanent
  Pay: From £28,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Referral programme
• Store discount

Schedule:

• 8 hour shift

Application question(s):

• Are you looking for fulltime contract 40 hrs week?
• Are you willing to work evenings and weekends?
• Can you commute to Liphook GU30 7PE for this work?
• What salary are you expecting?

Experience:

• Event Supervisor: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Conf A

• To ensure the smooth delivery of conferences, events, and weddings.
• To liaise with lead organiser and sales department to ensure client requirements are understood and delivered
• To ensure conferences and events are carried out according to client contract including room layout, equipment hire, etc
• To exceed the expectations of clients and guests
• To motivate the team ensuring they are delivering the highest standards of customer service
• Assist with the recruitment, training and development of staff