Conference & Banqueting Assistant

at  Talbot Hotel Wexford

Talbot Hotel Wexford, part of the Talbot Collection, are currently recruiting for a Conference & Banqueting Assistant to join our team. This is a part-time position. The successful candidate will be responsible for overseeing the day-to-day Conference & Banqueting activities of the hotel. The Conference & Banqueting Assistant will report to the Conference & Banqueting Manager.
The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

OVERALL JOB PURPOSE

To provide a friendly and efficient service within the food and beverage areas. Dispensing orders accurately and with courtesy to the standards required by the company. To ensure the cleanliness, correct mis-en-place and set up of the waiting areas prior to service. Also ensuring the guests are warmly greeted; orders are taken efficiently and served to a high standard to ensure guest satisfaction.

MAIN DUTIES:

• To ensure that the bar/restaurant/ banquets areas are always kept clean;
• Responsible for the efficient dispensing and serving of drinks and food when required;
• To be aware of menu items of the day and drink services;
• To serve alcohol responsibly;
• To always deliver exceptional friendly service, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program;
• To familiarise yourself and to carry out duties laid out in the departmental SOPs;
• To ensure that the waiting areas are fully prepared for service;
• To ensure that all food and drinks are served efficiently with minimum delay;
• To liaise closely with the kitchen;
• To ensure all orders are taken accurately;
• To anticipate any guest needs at all times;
• Meet and greet guests on arrival;
• Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests;
• Be familiar with the menu and as much information about the food and beverage offering available to answer any questions guests may have;
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately;
• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained;
• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner;
• Clean and sanitize tables and counter tops after each guest;
• Polished silver and glassware to be used at all times.