Configuration Analyst, Telecommunications

at  Westland Insurance Ltd

We’re searching for a Configuration Analyst, Telecommunications. Are you searching for new possibilities?
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us.
As the Configuration Analyst, Telecommunications, you will be responsible for configuring, managing, and optimizing unified communications and VoIP solutions, including platforms such as Genesys, Microsoft Teams, and RingCentral. This role involves assisting with the gathering, development, and documentation of configuration requirements, as well as planning and executing configuration tasks. Additionally, the role includes providing level 1 and 2 support for call center and all modes of telecommunication solutions within the organization.
Expected Compensation: The expected hiring range for this role is $61,600 - $77,000 with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.
Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Interested in learning more?

Please refer the Job description for details