Configuration Technician I

at  Stealth Monitoring

QUALIFICATIONS

• High School or GED required. Additional formal training and certifications in related fields is a plus (Computer Technologies, Networking, IP Video)
• Basic understanding of network concepts and architectures; experience with networking and TCP/IP
• One year of experience in a help desk environment supporting network hardware
• Knowledge of DOS (telnet, tracert, ping, Ipconfig) and Windows
• Familiarity with warehouse practices – data input, inventory control, keeping a safe working environment, utilization, and optimization of space.
• Ability to work overtime, alternate shifts, evenings, weekends, holidays and be on call to meet customer requirements.
• Must have excellent oral and written communications skills for information exchange, reporting of stock levels, and discrepancies.
• To perform this job successfully, an individual should have knowledge of Microsoft operating systems and Microsoft Office (Excel, Outlook, Word) and have a working knowledge of computer hardware, electronics, networks, protocols, and standards.
• Strong organizational skills and detail-oriented
• Ability to multi-task with excellent time management skills
• Ability to adapt to changes in the work environment, learn new skills, manage competing demands, and deal with change, delays, or unexpected events.
• Strong conceptual and analytic skills with the ability to independently drive timely resolution of complex programming tasks.
• Strong team player
• Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully.
• Considers the ultimate impact of decisions and actions on internal and external customers; can effectively translate business needs to technology requirements.

• Assembly, installation, testing and troubleshooting of all client camera systems including equipment and peripherals to ensure functionality & quality
• Work closely with the Field Operations Manager/Inventory Manager to assist other work groups with meeting schedules through proper supply and allocation/reallocation of resources including staff, space and equipment to jobs and projects
• Troubleshoot hardware issues encountered during assembly, testing or during the configuration process
• Begins building & configuring field devices, networking equipment, NVR components & enclosures
• Labels all equipment for deployment
• Assembles and plugs in all equipment on burn-in station
• Hardware sent back to Warehouse for shipment/pick up