Conflict Resolution Coordinator

at  Catholic Charities of the Diocese of Albany

Are you Ready to Launch Your Career?
Join us in our mission as a DRC Coordinator at Catholic Charities of Delaware, Otsego & Schoharie Counties.
Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

As the DRC Coordinator, you will play a pivotal role in individuals’ lives, making a significant impact through:

• Respond to inquiries concerning Dispute Resolution Services. Provide referrals to other services when appropriate
• Perform intake, screening and case management services for cases, processing Dispute Resolution cases as follows:
• Contact parties named in the intake process
• Act as a mediator as appropriate
• Collect all case information at the end of conciliation/mediation/arbitration or other case disposition, and fills out reports as required
• Complete all monthly reports, including narrative, in kind, and demo reports and submit to the Program Director by the 5th of each month
• Keep DRC Supervisor apprised of challenges and opportunities with all referral sources and any other issues that need to be addressed
• Deliver materials and services with your personal vehicle as necessary
• Be flexible with work schedule as necessary to meet all of the above requirements

DRC Coordinator Minimum Salary: $20.88
DRC Coordinator Maximum Salary: $20.88

DRC Coordinator Schedule:

• Monday - Wednesday, Friday; 8:30-4
• Thursday; 8:30-6:30
• Occasional work on a Saturday/Sunday
• NO On-Call shifts
• Half time will be split in the Amsterdam office and the other half time in Cobleskill office

Qualifications:

• Associate’s Degree in Human Services or a related field
• Less than 1 year’s worth of experience working with a diverse population
• Valid driver’s license, proof of current car insurance and registration and access to a reliable, working vehicle

• Respond to inquiries concerning Dispute Resolution Services. Provide referrals to other services when appropriate
• Perform intake, screening and case management services for cases, processing Dispute Resolution cases as follows:
• Contact parties named in the intake process
• Act as a mediator as appropriate
• Collect all case information at the end of conciliation/mediation/arbitration or other case disposition, and fills out reports as required
• Complete all monthly reports, including narrative, in kind, and demo reports and submit to the Program Director by the 5th of each month
• Keep DRC Supervisor apprised of challenges and opportunities with all referral sources and any other issues that need to be addressed
• Deliver materials and services with your personal vehicle as necessary
• Be flexible with work schedule as necessary to meet all of the above requirement