Consultant, Account Management

at  Cardinal Health

Ideal candidate location is in the Nashville, TN metro area. This role requires weekly on-site customer visits.

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience, preferred.
• 4-6 years professional experience; direct customer facing experience preferred.
• Strong communication skills.
• Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
• Demonstrated ability to work in a fast-paced, collaborative environment.
• Highly motivated, creative, able to operate effectively within a team.

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience, preferred.
• 4-6 years professional experience; direct customer facing experience preferred.
• Strong communication skills.
• Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
• Demonstrated ability to work in a fast-paced, collaborative environment.
• Highly motivated, creative, able to operate effectively within a team.

RESPONSIBILITIES

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
• Actively manage relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service.
• Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
• Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
• Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
• Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
• Review key performance indicators monthly and identify plans for optimization.
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account

RESPONSIBILITIES

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
• Actively manage relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service.
• Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
• Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
• Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
• Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
• Review key performance indicators monthly and identify plans for optimization.
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account