Consultant, Cash (Level 1)

at  Standard Bank

Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cape Town, Shop 73, AZ Berman Dr, 75 Liberty Promenade, Mitchells Plain
Job Type: Full-time
Job Ref ID: 80362587A-0001
Date Posted: 9/18/2024
Job Description
To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.
Qualifications
Minimum Qualifications
National Certificate in Banking (NQF5 FAIS recognised qualification)
Experience
Branch Operations
3-4 years Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.
Additional Information
Behavioural Competencies
Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Examining Information
Technical Competencies
Banking Process & Procedures
Application & Submission Verification (Business Banking)
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Product Knowledge (Consumer Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.z

Please refer the Job description for details