Consultant

at  Infosys

ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

SHORT DESCRIPTION:

We are looking for a professional who is passionate about technology and problem-solving using technology whether it is a simple issue that enables a user to work faster or a solution that improves efficiency/productivity for a big team, it gives me immense satisfaction. The candidate should be a keen learner and should keep oneself updated with technological improvements and new technologies. The candidate should enjoy finding new innovative methods of doing things and believe that change is the only constant.
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
Role: Consultant
Location: Perth
Salary: AUD 96,836 – 105,068 (Annual Gross)
Please Note: The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.

Roles and Responsibilities:

• Accountable for the delivery of uninterrupted end user desktop and mobility services.
• Accountable for the compliance of the MOE throughout customer’s virtual and physical desktop fleet.
• Accountable for the highest level of security throughout the MOE and applications portfolio.
• Responsible for the packaging, test plans, delivery, functional testing, and integration of all customer’s end user applications.
• Responsible for the EUC environment and overall performance of associated systems.
• Responsible for managing the design, development, communications, implementation, and post-support practices related to the Virtual, Physical, Mobile platforms and the applications within customer’s application portfolio.
• Responsible for the Configuration, maintenance and administration of System Centre Configurations Manager (SCCM).
• Responsible for creating, implement and administration of EUC group policy changes (Implementing and planning), OU structure changes and delegation.
• Managing of customer’s IAM system to incorporate on premise and cloud-based apps, ongoing development, and maintenance of the IAM system.
• Responsible for identifying, evaluating and implementing improvements within the EUC and its associated technologies that ensure the uninterrupted delivery of EUC services to business users and support corporate developments.
• Responsible for engaging with VDI Administrators and existing change management to develop and enforce a MOE updates and changes for the purpose of scheduling quarterly corporate SOE revisions.
• Responsible for establishing and maintaining an effective library of EUC related procedures including documentation, development plans, road maps, building, testing, deployments and post-deployment processes.
• Managing EUC hardware refresh cycles to ensure that Hardware standards remains consistent and reliable.
• Responsible for providing third level technical support, maintenance and troubleshooting and training for the EUC environment.

ADDITIONAL SKILLS:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.
• Hands on experience with MS tools (SCCM, Intune, Azure, Exchange, Purview).
• ITSM tool Management
• Microsoft office 365 apps.
• Extensive Knowledge of EUC process and implementations
  At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
  Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

• Accountable for the delivery of uninterrupted end user desktop and mobility services.
• Accountable for the compliance of the MOE throughout customer’s virtual and physical desktop fleet.
• Accountable for the highest level of security throughout the MOE and applications portfolio.
• Responsible for the packaging, test plans, delivery, functional testing, and integration of all customer’s end user applications.
• Responsible for the EUC environment and overall performance of associated systems.
• Responsible for managing the design, development, communications, implementation, and post-support practices related to the Virtual, Physical, Mobile platforms and the applications within customer’s application portfolio.
• Responsible for the Configuration, maintenance and administration of System Centre Configurations Manager (SCCM).
• Responsible for creating, implement and administration of EUC group policy changes (Implementing and planning), OU structure changes and delegation.
• Managing of customer’s IAM system to incorporate on premise and cloud-based apps, ongoing development, and maintenance of the IAM system.
• Responsible for identifying, evaluating and implementing improvements within the EUC and its associated technologies that ensure the uninterrupted delivery of EUC services to business users and support corporate developments.
• Responsible for engaging with VDI Administrators and existing change management to develop and enforce a MOE updates and changes for the purpose of scheduling quarterly corporate SOE revisions.
• Responsible for establishing and maintaining an effective library of EUC related procedures including documentation, development plans, road maps, building, testing, deployments and post-deployment processes.
• Managing EUC hardware refresh cycles to ensure that Hardware standards remains consistent and reliable.
• Responsible for providing third level technical support, maintenance and troubleshooting and training for the EUC environment