Consultant Liaison

at  Listen Technologies

Job Description: Consultant Liaison
Title: Consultant Liaison
Reports to: Senior Director, Sales
Direct Reports: Assigned independent representative network

Cross-Functional Relationships:

• Product Management, Marketing

Status: Full Time
Office: In Territory

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.
Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at will employer for employees residing in the United States. Employees can be terminated for any reason not prohibited by law.

• Stay in regular communication with the audio-visual consultant community through email, phone call, and in-person visits to stay current on upcoming and future project activity, ensuring Listen is the specified product of choice in our category
• Maintain a deep technical knowledge of all Listen product solutions
• Give regular high-level presentations to the consultant community on the Listen brand and solution set
• Work cross-functionality with our product management team so Listen’s product set meets the needs of the consultant community
• Assist consultants in specifying Listen solutions for their projects
• Participate in trade shows and regional events as assigned to promote Listen brand
• Use the CRM to log communications and notes and work with the available tools/partners to ensure appropriate tracking of all consultant communications
• Develop relationships with assigned consultant accounts that result in ability to leverage opportunities
• Work closely with marketing to implement tools relevant to the consultant community
• Work with Listen’s Regional Sales Managers, Manufacturer’s Reps, and distributors to coordinate consultant visits (in person and virtual)
• Have an intimate understanding of Listen’s channel and GTM sales model
• Demonstrate effective selling skills and product knowledge for all product groups
• Have a complete understanding of the company pricing model and opportunity creation
• Maintain accurate records of all sales and activities including sales calls, presentations, closed sales, and follow-up activities via the CRM
• Stay up to date and knowledgeable on competitive solutions
• Remain knowledgeable and up to date on changes and developments of product lines
• Uphold and execute the company brand, values, philosophy, ethics, culture and integrity
• This position is customer facing. Punctual arrival, dependable attendance, and professional appearance are mandatory
• Travel required up to 30