Consultant, Performance & Insights

at  NAB

MCC, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified23 Jan, 2025N/AGood communication skillsNoNo
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Description:

Consultant, Performance & Insights
Job number: 798219
Primary position location: VIC- Melbourne CBD
Category: Data & Analytics
Category: Digital & Innovation
Work type: Permanent Full time

Closing at: Feb 7 2025 at 17:00 AEDT

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  • Bring your experience in Data Analytics and Insights Reporting to this exciting new role
  • Drive world class, simple and intuitive experiences for customers and colleagues
  • You’ll join a high-performing business, backing talented individuals

As a Consultant, Performance and Insights, you will

  • Analyse data to deliver actionable insights, identify issues and opportunities that support sales, service and customer satisfaction targets in digital channels
  • Inform key opportunities and recommendations for optimisation and personalisation initiatives to drive growth in digital sales, NPS and channel adoption
  • Reporting on key metrics and insights for ab testing and personalisation programs using digital data
  • Proactively analysis data to identify insights and recommendations to improve the customer experience
  • Identifying and improving ways to generate insights and conduct performance reporting to drive efficiency
  • Work collaboratively with digital channels, marketing, technology and personal banking team to build streamlined and efficient analytics and insights framework

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Sales

Graduate

Proficient

1

Melbourne City Centre VIC, Australia