Consultant, Strategic Design

at  Klick Health

Klick Consulting is seeking a high performing, high achieving and passionate Consultant with a focus on strategic design to join our growing team. Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across health, including pharmaceuticals, medical devices and biotech. Headquartered in Toronto, the team is made up of experts in a variety of disciplines, from business strategy to behavioral science to AI/Machine Learning.
It’s an exciting time to join Klick Consulting. Health organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. New technologies are emerging rapidly, government regulations are shifting, the face of competition is changing, and the workforce is more dynamic and empowered than ever. Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution, often testing our results in the market.
You can learn more about the Klick Consulting team here: https://consulting.klick.com/
Title: Consultant, Strategic Design
Location: Toronto

REQUIREMENTS:

• 4+ years’ experience in strategic design, interdisciplinary design, design thinking or related practices (experience in a consulting environment is preferred)
• Academic experience in a related field is an asset (e.g. MBA in design strategy, Master in Design Management, Master in strategic design, Master in Biomedical Communication)
• Experience in design research through ethnography interviews, literature review or precedent research
• Expertise in leading concept ideation
• Experience in design planning through ideation workshops, test design, requirement engineering, and other relevant activities
• Experience in prototyping, service design, future thinking/foresighting
• Experience in relevant design software, e.g. Adobe Creative Suite, Sketch, Microsoft Office
• Deep domain knowledge of at least one design discipline (e.g. graphic design, industrial design, interaction design)
• A portfolio that highlights relevant expertise through approach or deliverables
• Comfortable leading and participating in co-creational ideation and design exercises
• Excellent communication skills and high level of comfort presenting ideas
• Able to travel to the United States as needed for client projects

• Using user-centered research, strategic thinking, and design techniques to help clients realize business solutions to their challenges
• Leading and overseeing the creation of design artifacts
• Supporting project planning, scoping, and management of design
• Communicating work to clients and Klick Leadership
• Supporting development and delivery of strategic design work in senior client meetings
• Participating in and leading customer and expert interviews
• Communicating critical insights visually and verbally
• Collaborating with team members across a range of disciplines
• Engaging directly with a variety of clients across the health sector, ranging from privately held businesses to publicly traded multinational corporations