Consulting Director

at  Baker Tilly

Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly’s Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Are you passionate about business and technology coming together to deliver the future of finance and accounting services to a variety of clients? Would you like to work with one of the fastest growing professional services firms, who are industry leaders in business system sales and implementations?
If yes, consider joining Baker Tilly (BT) as a Consulting Director! The Consulting Director is responsible for managing sales and service delivery processes and infrastructure that drive customer service excellence and support the growth of our business. The position plays a key role in management and development of a staff of ERP Sales and Implementation Professionals through management of multiple projects and customers simultaneously following our prescriptive implementation methodology resulting in in-scope, on-budget, on-time delivery, high customer satisfaction, and successful customer adoption.
As a very high growth firm, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.

Responsibilities

• Leadership responsibility for a go-to-market delivery team, inclusive of executing our strategy, including improvements to efficiency, budgets, and processes for one of our VAR businesses
• Support recruitment, development and leading a high-caliber deliver team while balancing exceptional customer experience and career development. Help create an environment that drives customer and employee satisfaction by building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Oversee project related activities and deliverables with customers, team members and Digital leadership to ensure successful business plan execution
• Assist with managing client engagement staffing, billings/collections, and ensure client profitability targets are met
• Manage stakeholder relationships at the highest level. Oversee escalations of customers’ issues. Train and support relationship maintenance and development, including modeling proactive risk management and mitigation
• Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
• Collaborate with team leadership to identify operational hurdles. Automate and simplify processes, controls, and workflows to facilitate on-time, consistent delivery of service offerings across channels, while also reducing/eliminating inefficiencies
• Enjoy friendships, social activities and team outings that encourage a work-life balance

Successful candidates will have:

• Bachelor’s degree required, degree in business preferred
• CPA designation highly desired
• Ten (10)+ years of similar experience required, five (5)+ years in a consulting environment preferred
• Three (3)+ years as direct manager over five (5) employees with indirect leadership over up to 20+ preferred
• Experience in implementing ERP Applications and a strong business acumen and understanding of accounting software and financial principles required
• Exceptional Project Management: Ability to manage a portfolio of large, complex, and rapidly evolving projects including high standards for timeline, budget, reporting and execution. Proven expertise in quickly evaluating project and effecting course corrections to maximize impact and scale with companies’ growth
• Industry experience: Understanding of mid-market delivery and capability to manage teams comprised of consultants, accountants, and technical resources.
• Experience working in a software company or Valued Added Reseller (VAR) environment desired
• Excellent analytical, technical and problem solving skills, with strong attention to detail
• Exceptional verbal and written communication, collaboration, and time management skills
• Ability to work in applicable jurisdictions without sponsorship highly preferred

• Leadership responsibility for a go-to-market delivery team, inclusive of executing our strategy, including improvements to efficiency, budgets, and processes for one of our VAR businesses
• Support recruitment, development and leading a high-caliber deliver team while balancing exceptional customer experience and career development. Help create an environment that drives customer and employee satisfaction by building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Oversee project related activities and deliverables with customers, team members and Digital leadership to ensure successful business plan execution
• Assist with managing client engagement staffing, billings/collections, and ensure client profitability targets are met
• Manage stakeholder relationships at the highest level. Oversee escalations of customers’ issues. Train and support relationship maintenance and development, including modeling proactive risk management and mitigation
• Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
• Collaborate with team leadership to identify operational hurdles. Automate and simplify processes, controls, and workflows to facilitate on-time, consistent delivery of service offerings across channels, while also reducing/eliminating inefficiencies
• Enjoy friendships, social activities and team outings that encourage a work-life balanc