CIENA IS COMMITTED TO OUR PEOPLE-FIRST PHILOSOPHY. OUR TEAMS ENJOY A CULTURE FOCUSED ON PRIORITIZING A PERSONALIZED AND FLEXIBLE WORK ENVIRONMENT THAT EMPOWERS AN INDIVIDUAL’S PASSIONS, GROWTH, WELLBEING AND BELONGING. WE’RE A TECHNOLOGY COMPANY THAT LEADS WITH OUR HUMANITY—DRIVING OUR BUSINESS PRIORITIES ALONGSIDE MEANINGFUL SOCIAL, COMMUNITY, AND SOCIETAL IMPACT.

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Position is located in Denver, Colorado or surrounding metro areas.
The Consulting Sales Engineer will support sales of Optical and Ethernet networking gear to a leading cable operator. By building close consultative relationships with the customer, and developing a strong knowledge of Ciena’s products, you will design and quote networks that best suit the customer’s needs. In addition, the role will provide architectural and logistical support for the customer’s certification and network introduction of new products and concepts.

Position Responsibilities:

• Work with customer engineering teams to design Ciena optical network solutions based on state-of-the-art fiber optics technology and ultra-high capacity technologies.
• Develop, build and maintain close customer relationships, spending substantial time (multiple customer visits in an average week) with the customer’s engineering, planning and lab engineers, located in the Denver Tech Center and Centennial, Colorado
• Drive the technical introduction of new products and concepts to the customer
• Analyze and evaluate the customer’s technical requirements, propose network architecture solutions and respond to RFIs, RFPs and other customer requests
• Provide product and technical presentations and informal training to the customer
• Use Ciena design tools to verify network solutions
• Accurate and timely generation of quotes, proposals, and detailed equipment lists
• Maintain and grow your own technical expertise, product knowledge and sales skills through ongoing training
• Mentor the development of other engineers and drive continuous improvement of internal processes and documentation
• Interface with sales, marketing and product management to develop and/or propose product enhancements to meet customer requirements
• Understand competitor’s offerings and explain the technical advantages of Ciena’s solutions.
• Perform hands-on demonstrations and basic operation of networking equipment
• A small amount of out-of-town travel may be required

REQUIRED SKILLS:

• Strong technical knowledge of core optical networking is a must including DWDM, ROADM, photonics and coherent transmission
• Proficient in use of network design and modeling tools
• Demonstrated ability to build effective customer relationships
• Sound judgement in customer interactions
• Experience in the generation of quotes, proposals, and detailed equipment lists.
• Experience with or supporting a cable operator
• Be a team-player, collaborative, motivated to succeed
• Excellent attention to detail and the ability to follow through to resolve problems
• Flexible, able to prioritize, organize and operate in a fast moving, aggressive environment with minimal supervision
• Excellent verbal and written communications skills

PREFERRED SKILLS / KNOWLEDGE:

• Knowledge of Ciena’s optical networking products
• Working knowledge of Ciena’s network design tools
• Technical strength in Ethernet and IP (L2 and L3) technologies (e.g. CCNA certification)
• Experience with access network technologies, especially PON
• Ability to manipulate large data sets and write complex formulas and macros in Excel
• Working knowledge of Salesforce for opportunity management
• Hands on experience commissioning and operating Ciena products

REQUIRED EXPERIENCE:

• Technical Degree; BSEE or equivalent.
• 10+ years of telecommunications industry experience, including optical networking experience
• Prior Systems / Sales Engineering experience.
  Compensation and Benefits
  The annual pay range for this position is $173,400 - $277,400
  Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
  Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
  

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• Work with customer engineering teams to design Ciena optical network solutions based on state-of-the-art fiber optics technology and ultra-high capacity technologies.
• Develop, build and maintain close customer relationships, spending substantial time (multiple customer visits in an average week) with the customer’s engineering, planning and lab engineers, located in the Denver Tech Center and Centennial, Colorado
• Drive the technical introduction of new products and concepts to the customer
• Analyze and evaluate the customer’s technical requirements, propose network architecture solutions and respond to RFIs, RFPs and other customer requests
• Provide product and technical presentations and informal training to the customer
• Use Ciena design tools to verify network solutions
• Accurate and timely generation of quotes, proposals, and detailed equipment lists
• Maintain and grow your own technical expertise, product knowledge and sales skills through ongoing training
• Mentor the development of other engineers and drive continuous improvement of internal processes and documentation
• Interface with sales, marketing and product management to develop and/or propose product enhancements to meet customer requirements
• Understand competitor’s offerings and explain the technical advantages of Ciena’s solutions.
• Perform hands-on demonstrations and basic operation of networking equipment
• A small amount of out-of-town travel may be require