Consulting Services Coordinator

at  Bulletproof

OVERVIEW

Reporting directly to our Head of Compliance Services, the Consulting Services Coordinator will work directly with our Cyber Essentials, Data Protection, and Information Security consultants to ensure a smooth delivery of our service to our clients. Our services include Cyber Essentials and Cyber Essentials PLUS, Data Protection Gap Assessments and Implementation Services, Outsourced Data Protection Officer services, Virtual CISO offerings as well as a multitude of Information Security projects (SOC2, PCI DSS, ISO 27001 etc)
The ideal candidate with need to have excellent time management, customer service and organisational skills, as well as being able to manage their own time and support on projects. They must have the ability to build strong relationships both with the consultants and various Team Leaders they will work with, as well as the clients.

SKILLS AND EXPERIENCE REQUIRED

• Experience managing diaries
• Strong Project Support skills
• Strong Microsoft Office skills;
• Customer Service Experience
• Minimum 1 year of experience in administrative support.
• Proficient in using Monday.com (desirable)A keen interest in Information Security, Cyber Security and Data Protection

• Work with the Consulting Management Team to define internal processes for each service including onboarding and kick off for customers, scheduling, allocation of resource, customer chasing and project conclusion
• Conduct Audits of our project management tooling
• Chase customers on behalf of consultants and Assessors