Consultor sénior de Relaciones de los Empleados/Asociados con RR. HH.

at  Acuity Brands

Guadalupe, N. L., Mexico -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Dec, 2024Not Specified05 Sep, 20242 year(s) or aboveAvailability,Plants,Pivot Tables,Conflict ManagementNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

JOB SUMMARY

Act as point of contact for Associates and People Managers for any type of conflict resolution globally

SKILLS AND MINIMUM EXPERIENCE REQUIRED

  • 2 years of experience in similar positions
  • Knowledge of Local Legislation
  • Assertive person in conflict management
  • Experience with unionized employees
  • High level of concentration and attention to detail
  • Advanced use of Ms Office (Excel intermediate - graphs and pivot tables)
  • Excellent communication and complaint handling skills
  • Availability to move and rotate on different plants
  • Experience in organizations with plants with between 800 - 1000 employees
  • Intermediate English (oral and written level)

Responsibilities:

  • Conduct fair and thorough investigations from intake through resolution, adhering to all defined processes, including case management documentation and corrective action coaching
  • Manage complex global associate relations issues and connect with HR Managers and People Managers for complex issues and disciplinary actions
  • Partner with HR Manager to develop and implement global associate relations best practices and programs
  • Resolve and document grievances and resolutions in a timely fashion, individually or with senior management assistance
  • Provide People Managers with information on policies and procedures, the appeal process, and the corrective action process
  • Perform associate file duties as necessary, which include coordinating provision of subpoenaed records and responses to unemployment claims; obtaining files or particular file contents as requested by other Human Resources personnel, assisting with regulatory audits and surveys
  • Manage the work to resolve associate relations issues by partnering with People Managers and Associates, administering policies, and recommending effective solutions for addressing workplace issues
  • Maintain collaborative team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment
  • Analyze associate feedback across all levels on a regular basis and revise programs and policies to generate more positive outcomes
  • Respond Complaints thru ticketing system


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

Guadalupe, N. L., Mexico