Consumer Account Specialist- New Build

at  Rogers Communications

Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.
We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.

NHC ACCOUNT SPECIALIST

If you’re looking to be apart of a great Canadian success story, this is the opportunity for you! We are seeking a highly motivated and results driven NHC Account Specialist to join our growing New Home Construction team. You will be responsible for nurturing and strengthening your relationships with home builder partners and consumers while leveraging your entrepreneurial spirit to grow your portfolio.

• Act as single point of contact for builders and consumers for sales and service inquiries
• Prospect niche/local builders where there is an unestablished relationship with where Rogers doesn’t have an established relationship already Develop a professional brand based on credibility, service and accountability with both builders and consumers
• Build rapport and trust with new construction builders and home buyers in your territory
• Maintain consistent on-site presence at Builder sales offices to deepen relationships and grow your network
• Seek and develop co-branding opportunities that yield mutual benefit for Rogers and builders
• Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors
• Provide insight to builders into upcoming evolution of connected home technology landscape
• Navigate new construction process and proactively overcome potential internal challenges and roadblocks on behalf of the builder
• Establish relationships by attending key industry and community events
• Work closely with Consumer Major Accounts Account Executives to ensure seamless transition of New Home Construction accounts from construction phase to move-in phase
• Maintain NHC Industry knowledge and info on competitive landscape for fluid and agile collaboration with Rogers Marketing team on developing take-to-market new offers quickly
• Manage both tactical and strategic perspectives on market conditions and health of territory relationships
• Be the first point of contact for technical issues and questions from builders and consumers