Consumer Bank & Wealth Graduate

at  Westpac New Zealand

CB&W and Chief Operating Office Graduate
2025 Westpac Graduate Programme

Applications are now open for our Customer Facing roles in Consumer Bank and Wealth (CBW) and Chief Operating Office (COO) for our Graduate programme starting in February 2025. Fast-track your career in Banking, apply today!

• Permanent graduate position on a tailored programme, designed for future leaders
• Opportunity to build professional networks to enhance your success
• Get involved in Westpac grad life and embrace the journey and opportunities

Mahi tahi tātou, kaha ake tātou | Together Greater
Ko mātou tēnei | Our Organisation
At Westpac New Zealand, we strive to create better futures together with our people working in partnership with customers and communities to build a fairer and stronger Aotearoa New Zealand.
What makes us unique are the people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. Because we’re a place that values, rewards and recognises individuality. After 160 years of making New Zealand greater, our purpose remains the same – to help New Zealanders succeed. Our greatness comes from our difference, which is why we aspire to create a workplace where you can bring your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fueled and where ambitions of all shapes and sizes thrive. And it all starts with you!
What can I expect from the programme?
Our Graduate programme will give you an experience like no other working within our dynamic Consumer Bank and Wealth (CBW) & Chief Operating Office (COO) teams. A large portion of the CBW team are made up by our branch network, so bring your passion and enthusiasm for customer service and you’ll get to collaborate with our branch staff who support our customers face-to-face in teams that prioritise customer needs in areas like transactional banking, lending and wealth products all underpinned by risk management. Our COO team focus on optimising and uplifting the capabilities of everyone within our CBW whānau.
In our CB&W programme you’ll be rotating your time between CBW branch and our COO teams and you’ll see just how dedicated we are of putting customers first and we’ll show you what it means to be part of a team that truly cares about making a positive impact in our communities and in the lives of our customers.
Our current programme is based in Auckland and will run for approximately 12 months. You’ll start with us as a permanent employee in February 2025 on an immersive orientation which will help grow your understanding of Westpac NZ along with the wider grad cohort.
Throughout the programme:
We’ll provide loads of learning and support to help you make the most of the experience. You’ll receive lots of opportunities for learning and growth that will optimise your role performance and career progression. Consumer banking Champions, leaders and mentors will support you during the programmeme experience. The programme is structured to help you identify your focus areas. Tailored training sessions build and strengthen your technical and soft skills - accelerating your personal and professional career development.

To help you to learn about different parts of your business area you’ll complete two rotations while on the programme across the various teams that make up our CB&W Functions. It’s packed full of different roles, teams and project experiences.

• Support and coaching with a buddy and mentor : You will receive a mentor who will provide you coaching and help you take charge of your development and career planning to help navigate life at Westpac.
• Expect plenty of opportunities to get involved in grad life where you can build your networks and friendships with those you work with, including business leaders.
• Introduction to financial literacy… tbc more aspects of programme
• Expect to be able to give back. Join numerous communities, volunteering and sustainability initiatives rounding out your whole work life experience.

The day to day:

• Expect to contribute from day one and have an impact on the business.
• Develop a sound knowledge and understanding of Westpac’s products and services.
• Learn how to provide great customer outcomes by asking the right questions to ensure personalised solutions that meet our customers’ needs.
• Gain a deep understanding of how we are guided by regulatory as well as own compliance standards.
• Contribute to CBW’s strategy development.
• Deliver analysis and initiatives across CBW to drive continuous improvement, deliver business plans and operationalise CBW’s strategy.
• Leverage data to drive continuous improvement in areas such as productivity, quality, customer service, and sales.
• You will gain exposure to a project, based on a real business problem which you will propose and/or implement a solution and present to key stakeholders.

What happens at the end:
At the end of your programme, you’ll be supported to find a suitable role that matches your capabilities and interests within your business area.
Ōu Pūkenga | About You
To be eligible for our graduate programme you must be in your final year of study of a university degree or have graduated in the last 2 years; You also need to be a New Zealand or Australian Citizen or an New Zealand Resident when you apply.

We are looking to fill our programme with original thinkers and innovators from all degrees of study. If you have a drive to exercise your passion for customer relationships and thrive within a team environment, we welcome graduates from all degree disciplines who are passionate about helping customers succeed.

• Experience in financial analysis, accounting or business administration
• Ability to recognise areas of opportunity, to adapt and innovate and to drive productivity
• Exceptional interpersonal and communication skills (both written and verbal)
• Customer-centric, a team-player who exhibits drive, resilience and high levels of personal integrity and professionalism

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you’ll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
14 August 202

Applications are now open for our Customer Facing roles in Consumer Bank and Wealth (CBW) and Chief Operating Office (COO) for our Graduate programme starting in February 2025. Fast-track your career in Banking, apply today!

• Permanent graduate position on a tailored programme, designed for future leaders
• Opportunity to build professional networks to enhance your success
• Get involved in Westpac grad life and embrace the journey and opportunitie

To help you to learn about different parts of your business area you’ll complete two rotations while on the programme across the various teams that make up our CB&W Functions. It’s packed full of different roles, teams and project experiences.

• Support and coaching with a buddy and mentor : You will receive a mentor who will provide you coaching and help you take charge of your development and career planning to help navigate life at Westpac.
• Expect plenty of opportunities to get involved in grad life where you can build your networks and friendships with those you work with, including business leaders.
• Introduction to financial literacy… tbc more aspects of programme
• Expect to be able to give back. Join numerous communities, volunteering and sustainability initiatives rounding out your whole work life experience