Consumer Insights Intern

at  SharkNinja

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

HERE ARE SOME OF THE THINGS YOU’LL BRING:

• Undergraduate or post-graduate level – ideally looking for a 1-year sandwich placement in industry (though not essential). Ideally with a focus on Marketing, Psychology, Economics, Consumer Research, or other applicable subject area
• Details make the difference – demonstrating meticulous research skills.
• Rarely satisfied – a dedication to continuous improvement of processes and methods.
• Communicating for impact – taking data and distilling this into clear, impactful insights for our product development, engineering, marketing and brand teams.
• Progress over perfection – striving for quality, whilst delivering results in a time-pressured, fast-paced environment.
• Flexible and collaborative – working both within your team and with cross-functional partners to deliver outcomes.
• Positive approach with an inquisitive nature.
• Foreign language skills are advantageous, but not essential.

ABOUT THE ROLE

We are looking for a Consumer Insights Intern to help inform a new generation of innovative products across our Shark & Ninja ranges. At SharkNinja, we thrive on designing great products that delight our customers. Working as part of our London office, you will act as the voice of the consumer, bringing insights into our product development process as we strive to make high-quality, relevant, innovative consumer goods.
We are passionate about innovation, and are recruiting outstanding, forward-thinking people, who want to build the next big thing and develop their own skills whilst they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing every individual and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, equity will be a key component of the SharkNinja DNA.
We work with a hybrid model, 3 days a week in our iconic Battersea Power Station London office.

HERE ARE SOME OF THE EXCITING THINGS YOU’LL BE DOING:

• Develop research plans and conduct qualitative (IDIs; focus groups; shelf assessments) and quantitative (surveys) consumer research for new product development and commercialization.
• Providing engineering and design teams with actionable insights to deliver consumer-centric products.
• Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research.
• Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations – working with teams over the course of the product development and launch cycle to ensure these are addressed.
• Managing a range of projects across both of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
• Communicating effectively, professionally, and with confidence to cross-functional teams.
• Demonstrates creative and innovative thinking
• Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT