Consumer Lending Business Resiliency, Redress & Accommodations Leader

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experienc

Desired Qualifications:

• Strong experience in strategic design of risk programs
• Experience leading risk programs and ideally Business Resiliency and/or Customer Redress.
• Experienced in identifying opportunities for process improvement and risk control development
• Strong collaboration and influencing skills at senior/executive levels.
• In depth knowledge of the banking industry, trends, regulatory matters and risk management.
• Experience in strategy development and strategic execution.
• Strong interpersonal, influencing, and communications skills with a proven ability to interact across various management levels within an organization
• Experienced leading and managing transformation efforts and demonstrated ability to lead the front- line execution of large and complex initiatives within a matrixed environment
• Ability to think strategically and pivot between multiple priorities with a focus on work product/outcomes
• Experienced in building and leading high-performing teams and proven experience in developing talen

Wells Fargo is seeking a leader to run Business Resiliency, Redress and Accommodations for Consumer Lending. This thought leader will need to have experience in strategic design of risk programs, execution with urgency, and collaboration with various stakeholders/partners.

In this role, you will:

• Manage and develop a team of individual contributors with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
• Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
• Lead team by making strategic decisions to resolve highly complex issues related to higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to high complexity and risk
• Collaborate with and influence all levels of professionals, including senior leadership
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience

Desired Qualifications:

• Strong experience in strategic design of risk programs
• Experience leading risk programs and ideally Business Resiliency and/or Customer Redress.
• Experienced in identifying opportunities for process improvement and risk control development
• Strong collaboration and influencing skills at senior/executive levels.
• In depth knowledge of the banking industry, trends, regulatory matters and risk management.
• Experience in strategy development and strategic execution.
• Strong interpersonal, influencing, and communications skills with a proven ability to interact across various management levels within an organization
• Experienced leading and managing transformation efforts and demonstrated ability to lead the front- line execution of large and complex initiatives within a matrixed environment
• Ability to think strategically and pivot between multiple priorities with a focus on work product/outcomes
• Experienced in building and leading high-performing teams and proven experience in developing talent

Job Expectations:

• Willingness to work on-site at stated location on the job opening.
• This role offers a hybrid work schedule.
• Ability to travel up to 10%of the time.
• This position is not eligible for Visa sponsorship.