Consumption CoE Private Cloud Balance Statement Operations (Senior) Specialist

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

EXPERIENCE

• University degree in Accounting, Finance, Business Administration, Industrial Engineering, Economics, or related fields.
• 2 – 5 years of experience in Finance, Accounting, Controlling or Related Departments.
• Knowledge of SAP support modules and CRM or DED or PQA are an advantage.
• Ability to work with globally distributed cross-functional teams.
• Proven track record of execution capabilities for complex topics.
• Proven ability to quickly become an expert in a specific topic while not losing track of the big picture.

• Prepare contract documents (Service Change Form) to start changes in consumption of infrastructure, software licenses, and services as required by the customer.
• Prepare monthly Balance Statements and manage Fund balances – Person should be able to understand each customer’s contract to manage the fund.
• Reviewing incoming inquiries and perform calculations checking against contractual documents and consumption records.
• Be dedicated point of contact for internal customers for consumption related topics.
• Proactively interacts with other SAP support functions (O2I/ Sales/IT-Support/Commercial, Provisioning, Revenue Recognition).
• Use own initiative to improve processes and drive efficiency in the team.
• Actively contribute to complex cases resolution.
• Create and maintain cluster specific SOP database / Support knowledgebase.