Contact Ceneter Design Lead

at  ltimindtree

Remote, British Columbia, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Apr, 2025Not Specified17 Jan, 20258 year(s) or aboveGood communication skillsNoNo
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Description:

JOB DESCRIPTION:

  • Expertise with Cisco’s contact centre infrastructure approach, products, and technologies (e.g. UCCE, CUCM, CVP, etc.).
  • Expertise with call flow functionality
  • Very strong knowledge of Cisco’s contact centre infrastructure products and technologies (e.g. UCCE, CUCM, CVP, etc.)
  • Strong knowledge in the contact center domain and the multiple products/features available on the market (forecasting tools, call recording, dialers, etc)
    Contact center Architect/ consultant+Cisco UCCE+Cisco enterprise+ Cisco contact center Impmementation+ Design of contact center + Manage Cisco Contact center + Cisco webex CC design and implementation would be added advantage
    Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Contact Center: 8 years (required)
  • UCCE: 8 years (required)
  • CUCM: 8 years (required)
  • isco contact center Impmementation: 8 years (required)

Work Location: Remot

Responsibilities:


REQUIREMENT SUMMARY

Min:8.0Max:13.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Proficient

1

Remote, Canada