Contact Centre Consultant - Part Time

at  Genesis

VIC, GENESIS FITNESS CLUBS - WANTIRNA 3155 VIC

• Want to build a career?
• Looking for flexibility to fit in with your lifestyle?
• Keen to access some great perks and benefits along the way
  Do you have a history of overachieving? Do you love the satisfaction of providing exceptional customer service? Do you do whatever it takes to achieve your goals?

Skills & Attributes:

• Have strong customer service skills
• Previous experience in a similar position
• Industry knowledge
• Excellent communication skills
• Hold current First Aid & CPR Certification
• Working With Children Check (or equivalent) & National Police Check
• Prior experience in fitness, sales, customer service or a retail environment is highly advantageous
• Have a passion for fitness

The role of Contact Centre Consultant involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in positive and professional manner.
Contact Centre Consultants primary responsibility is to achieve individual and team goals and targets as they relate to servicing our members as set out with the Team Leader.
The successful applicant should possess excellent communication skills, an exceptional telephone manner, strong problem solving skills and competent in the use of major software applications (Microsoft Office).

Skills & Attributes:

• Have strong customer service skills
• Previous experience in a similar position
• Industry knowledge
• Excellent communication skills
• Hold current First Aid & CPR Certification
• Working With Children Check (or equivalent) & National Police Check
• Prior experience in fitness, sales, customer service or a retail environment is highly advantageous

• Have a passion for fitness!

  If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!