Contact Centre Representative
at Daikin
Warwick Farm, New South Wales, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Oct, 2024 | Not Specified | 24 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
About the role
Reporting to our Call Centre Supervisor, the role as a Contact Centre Representative will be to manage the high-volume inbound customer calls but not limited to:
- Dealing with customer queries through multiple channels
- Working with the customer to resolve their inquiries
- Provide product information, services or operating manuals on request
This role involves rostering between 8AM – 4PM, 9AM – 5PM or 10AM – 6PM shifts between Monday to Friday. The first 6 months will require onsite training & on-going development.
Currently offering immediate start if available
About you
- Previous Call Centre experience is preferred
- Previous experiences in customer service/hospitality are ideal
- Ability to work under pressure whilst maintaining attention to detail
- Strong verbal & written communication skills
Our Benefits
- Flexibility working arrangement after probation
- Onsite vacation childcare partly funded by the company
- Collaborative work environment fostering a positive team culture
- Attractive salary plus performance bonus
- Ongoing training, development and career growth opportunities
- Mental Health & Wellbeing services
About Daikin
Join an organisation that genuinely values its people, community and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change.
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities
Responsibilities:
- Dealing with customer queries through multiple channels
- Working with the customer to resolve their inquiries
- Provide product information, services or operating manuals on reques
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Warwick Farm NSW, Australia