Contact Centre Sales Agent

at  Chill Insurance

Chill Insurance is currently on the lookout for a Contact Centre Sales Agent to join our Team. We’re after individuals who are talented, motivated, and ambitious and are looking to progress in the Insurance business. We are looking for a person who can inspire and deliver results and wants to progress within the organisation.

ABOUT THE COMPANY

Chill Insurance is an online insurance intermediary regulated by the Central Bank of Ireland. We are members of the Brokers Ireland and carry Professional Indemnity Insurance. We’ve been in business since 2007 (formerly insureme.ie) and re-branded as Chill Insurance in May 2008. We pride ourselves on our three main pillars; Search, Talk and Claims. Chill Insurance is Ireland’s fastest growing insurance broker and to ensure we continue our upward trajectory we’re looking for superb people to come and join our rapidly expanding team.

EXPERIENCE AND EDUCATION

• 1 + years inbound and/or outbound sales experience within a fast paced target orientated environment
• APA Qualification is desirable but not a pre-requisite for the role.

SKILLS

• The ability to work as part of a team and own initiative to meet deadlines
• The ability to work well under pressure
• The ability and drive to hit sales target and progress within the role/department
• A genuine interest in selling and the administration required to close the sale
• A dedication to giving best advice and ensuring the customer has the correct product for his/her business
• Excellent organisational skills
• Accuracy and attention to detail is paramount
• A willingness to exceed targeted sales and show innate willingness to assist and aid colleagues and other team members at all times

• Responsible for Inbound/Outbound sales to new and existing business clients
• Achieving and exceeding individual targets on a daily, weekly and monthly basis
• Contributing to team and department targets
• Managing and maintaining customer records accurately within the system
• Delivering to all quality standards outlined as part of the role and ongoing training
• Ability to build rapport and be highly engaging with customers
• Support your fellow colleagues on the path to success
• Being aware of promotional activity for our business
• The candidate should possess excellent attention to detail and time management in order to deal with high volumes of calls
• You will report directly to the Team Lead within your section