Content Community Manager

at  OLIVER Agency North America

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

ABOUT THE ROLE:

We are looking for a Content Community Manager to join our dynamic team. The ideal candidate will have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels.

WHAT YOU WILL BE DOING:

• Create editorial social media calendars through multiple social media channels for Canadian Audiences
• Video first knowledge
• Develop content briefings, as well as curate content from multiple online sources
• Schedule and execute social media calendars in Sprinklr
• Community management – both reactive and proactive
• Content localization review (English)
• Stay up to date with the latest social media best practices and technologies.
• Perform ongoing social listening analysis as part of data collection activities.
• Regular tracking, and report analysis to generate actionable insights and learnings.
• Monitor user engagement and suggest content optimization.
• This position is open to remote candidates located in the Ontario and British Columbia areas.

WHAT YOU NEED TO BE GREAT IN THIS ROLE:

• 2+ years of experience as a Content Community Manager or similar.
• Excellent grammar skills
• Good understanding of social media KPIs
• Team player
• Good time-management and organization skills
• Great interpersonal and communication skills.
• B2B/tech industry experience
• Sprinklr knowledge
• Stakeholder partnership experience
• Critical thinker and problem-solving skills.
  Our values shape everything we do:
  Be Ambitious to succeed
  Be Imaginative to push the boundaries of what’s possible
  Be Inspirational to do groundbreaking work
  Be always learning and listening to understand
  Be Results-focused to exceed expectations
  Be actively pro-inclusive and anti-racist across our community, clients and creations
  OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
  OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle