Content Creator

at  Trulioo

ARE YOU READY TO EMBARK ON A CAREER THAT TRULY AFFECTS PEOPLE AROUND THE WORLD? TRULIOO INVITES YOU TO BE A CATALYST FOR CHANGE IN THE DYNAMIC REALM OF DIGITAL IDENTITY VERIFICATION. AS THE GLOBAL FRONT-RUNNER IN OUR INDUSTRY, WE ARE REDEFINING HOW BUSINESSES GROW, INNOVATE AND COMPLY ONLINE.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.
Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

POSITION SUMMARY:

Trulioo is seeking a creative and detail-oriented Content Creator to join our Platform Content team. In this role, you’ll collaborate with a global team to develop engaging and informative content that equips our customers with the knowledge to effectively use our identity verification solutions. The ideal candidate is skilled in writing and video production and is able to work both independently and collaboratively within the Product department and across the wider organization.

SKILLS AND QUALIFICATIONS:

• Video Production: Proficient in operating cameras, lighting, and screen recording software, and editing content using tools like Adobe Premiere Pro, Audition, or After Effects.
• Technical Writing: Ability to translate complex technical concepts into clear, accessible documentation for developers and technical teams.
• Research: Experience collaborating with technical teams to scope opportunities and develop content following industry best practices.
• 3+ years of video production experience.
• Strong video scriptwriting skills.
• Experience in producing educational content for SaaS platforms is a plus.

• As part of our content team, you’ll help support the larger Product team by creating top notch customer-facing content.
• You’ll collaborate with our product design team to concept and develop written content like API documentation, live action and screen capture learning videos, and other content that meets our scope requirements.
• You’ll manage multiple projects and project types in various stages of development.
• You’ll build strong working relationships with subject matter experts and collaborate across teams.
• You’ll also manage the logistics for design, development, and delivery of API documentation and video course materials.